وظائف لخريجي كلية التجارة انجليزى في الإمارات

<p><strong>IT Executive - E-Commerce </strong></p><p><strong>(Amiri Gate) Abu Dhabi</strong></p><p><br></p><p><strong>JOB SCOPE</strong></p><p>End Point Device / Peripheral (Desktop, Laptop, Printer, Smartphone, Wi-Fi) and Network Level 1 &amp; Level 2 IT Support &amp; Maintenance</p><p><br></p><p><strong>JOB RESPONSIBILITIES: </strong></p><p><br></p><p><strong>IT Service Desk &amp; User Support</strong></p><p>• Provide first-level technical support to users through phone, email, chat, and IT ticketing systems.</p><p>• Log, categorize, prioritize, and track incidents and service requests in the ITSM system.</p><p>• Troubleshoot hardware, software, network, printing, and connectivity issues.</p><p>• Provide timely resolution or escalate incidents to the appropriate technical teams.</p><p>• Follow up on outstanding tickets to ensure timely closure and user satisfaction.</p><p>• Maintain a professional and customer-focused approach when supporting users.</p><p><br></p><p><strong>Desktop &amp; End-User Support</strong></p><p>• Support laptops, desktops, mobile devices, printers, scanners, and other IT peripherals.</p><p>• Install, configure, and troubleshoot operating systems and business applications.</p><p>• Support Microsoft 365 applications, email, Teams, VPN, and other corporate applications.</p><p>• Assist users with password resets, account access, and basic identity/access management activities.</p><p>• Support new-joiner onboarding and employee IT equipment provisioning.</p><p>• Assist with employee offboarding, including equipment recovery and access-related activities.</p><p><br></p><p><strong>Network &amp; Infrastructure Support</strong></p><p>• Perform basic troubleshooting of LAN, Wi-Fi, VPN, internet, and network connectivity issues.</p><p>• Escalate infrastructure and network incidents to the appropriate IT infrastructure teams.</p><p>• Support basic troubleshooting of network devices and IT infrastructure at business locations.</p><p>• Assist with IT equipment installation and configuration during new site openings or office moves.</p><p><br></p><p><strong>IT Asset Management</strong></p><p>• Maintain accurate records of IT hardware, software, and user assignments.</p><p>• Support IT asset allocation, replacement, return, and disposal processes.</p><p>• Ensure IT equipment is properly recorded and maintained in the asset management system.</p><p>• Assist with periodic IT asset audits and reconciliation.</p><p><br></p><p><strong>IT Operations &amp; Service Management</strong></p><p>• Ensure incidents and service requests are handled within agreed SLA targets.</p><p>• Monitor recurring incidents and identify opportunities for improvement.</p><p>• Maintain accurate documentation of troubleshooting procedures and known issues.</p><p>• Contribute to the development of IT knowledge-base articles and user guides.</p><p>• Participate in IT projects, system upgrades, deployments, and technology rollouts when required.</p><p>• Provide support during planned maintenance and critical business activities.</p><p><br></p><p><strong>E-Commerce Platform Support</strong></p><ul><li>Provide first-level IT and technical support for the organization's e-commerce platform and digital channels.</li><li>Monitor the availability and operational performance of e-commerce websites and applications.</li><li>Support investigation of issues related to product/catalogue availability, pricing, orders, bookings, refunds, and customer transactions.</li><li>Monitor and report e-commerce incidents affecting customer journeys or revenue-generating activities.</li><li>Perform initial troubleshooting of website, application, API, and integration-related issues.</li><li>Coordinate with application support teams, developers, vendors, and payment providers for issue resolution.</li><li>Support e-commerce platform releases, enhancements, configuration changes, and deployments.</li><li>Assist with testing of new e-commerce features, enhancements, fixes, and integrations.</li><li>Support UAT activities and validate business functionality before production releases.</li><li>Monitor critical customer journeys such as registration, search, booking, checkout, payment, confirmation, cancellation, and refund processes.</li></ul><p><br></p><p><strong>JOB REQUIREMENTS</strong></p><p>• Diploma or above in Information Technology, Computer Science, or related disciplines.</p><p>• Minimum 5 years' relevant experience, preferably gained from sizable firms or multinational companies.</p><p>• Solid experience in supporting Windows Server and VMware.</p><p>• Familiar with Windows operating systems and office applications.</p><p>• Hands-on experience in TCP/IP Networking, Basic Firewall, VPN, WAN/LAN network security.</p><p>• Strong problem-solving and communication skills.</p><p>• Good command of spoken and written English.</p><p>• Able to work independently and under pressure.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>The Client Manager is the pivotal relationship in the Client Delivery team responsible for delivering exceptional client account management. The Client Manager is responsible for proactively managing the client account on all day-to-day maintenance activities to ensure the highest level of client service and relationship health.</span></p><br><br> <p><span>The Client Manager supports the <strong>Global Account Managers (GAMs)</strong>, <strong>Regional Account Managers (RAMs)</strong> and <strong>Financial Institution Account Managers (FAMs)</strong> across an aligned client portfolio to ensure strong client delivery execution.</span></p><br><br><b>Key Responsibilities</b> <br> <span>Business</span> <p><span>Provide direct support to the <strong>Relationship Manager (RM)</strong> by proactively:</span></p><br><br> <ul> <li><span>Helping to prepare Account Plans, client briefing notes for senior management discussions and providing input into <strong>Regional Client Account Forums (RCAF)</strong> and <strong>Global Client Account Forums (GCAF)</strong>.</span></li> <li><span>Joining client visits where appropriate and ensuring client discussions are documented through call reports in the Bank's client management system.</span></li> <li><span>Reviewing client profitability and identifying opportunities to increase client utilisation of banking services.</span></li> <li><span>Liaising with <strong>Implementation Management Office (IMO)</strong> and <strong>Credit Analyst (CA)</strong> teams to ensure seamless client onboarding and ongoing credit monitoring.</span></li> <li><span>Actively engaging and collaborating with Clients, Relationship Managers (RMs) and Product Partners to understand and respond to issues relating to ongoing account maintenance, including highlighting unusual account utilisation patterns to coverage teams.</span></li> <li><span>Partnering effectively with the Implementation Management Office (IMO), Credit Analysts (CA), Legal, Compliance, Operations and Service teams to ensure client expectations are met or exceeded.</span></li> <li><span>Ensuring client account maintenance issues are resolved promptly and escalating matters to the Client Manager Team Lead or Head of Client Management where appropriate.</span></li> <li><span>Coordinating and liaising with Financial Institution Account Managers (FAMs) to support network business opportunities.</span></li> </ul> <br> <br> <span>Client Relationship Management</span> <ul> <li><span>Demonstrate strong knowledge of client needs across the assigned portfolio and engage clients effectively while providing insights on market conditions and trends within the Bank's international network.</span></li> <li><span>Build trust and provide strong account management support to clients, including loan drawdowns and overseeing the resolution of client complaints, issues and escalations.</span></li> <li><span>Provide guidance to clients on documentation requirements, including credit documentation and account monitoring activities.</span></li> <li><span>Maintain strong client relationships through consistent and responsive support.</span></li> </ul> <span>Documentation: Credit (Existing Facilities – Renewals and Amendments) &amp; Other Documentation</span> <ul> <li><span>Manage the end-to-end documentation negotiation process, including the use of documentation across the Bank's international network, subject to required approvals from Legal, Product and Business teams.</span></li> <li><span>Engage and coordinate with Legal &amp; Compliance, Credit, Implementation Management Office (IMO) and clients on standard documentation requirements, including:</span> <ul> <li><span>Standard Terms and Conditions (T&amp;Cs)</span></li> <li><span>Country-specific documentation supplements</span></li> <li><span>Banking Facility Letters</span></li> <li><span>Master Credit Terms</span></li> <li><span>Supplementary Letters and related documentation</span></li> </ul> </li> <li><span>Obtain approvals for any deviations from standard Terms &amp; Conditions (T&amp;Cs) from the relevant authorised approvers.</span></li> <li><span>Ensure document deficiencies are minimised, including items reflected in Documentation Deferrals and Waivers, and that outstanding issues are rectified in a timely manner.</span></li> <li><span>Follow through to ensure documentation is fully completed and liaise with the Implementation Management Office's <strong>Client Risk Centre (CRC)</strong> to validate that credit limits are accurately loaded and reflected in transaction processing systems.</span></li> </ul> <br> <br> <span>Account Management &amp; Portfolio Quality</span> <p><span>Manage maintenance activities across the assigned client portfolio, including:</span></p><br><br> <ul> <li><span>Reviewing overdue balances and excess account positions daily and ensuring they are regularised on time.</span></li> <li><span>Ensuring cash and cheque releases are completed within required timelines.</span></li> <li><span>Escalating exceptions to the Relationship Manager (RM) and Credit Analyst (CA).</span></li> <li><span>Acting as an escalation point for unsettled <strong>Foreign Exchange (FX)</strong> past due trades and failed trades, working closely with Operations teams.</span></li> <li><span>Supporting loan drawdowns, Cash Management services, <strong>Local Treasury Product (LTP)</strong> trades within <strong>Financial Institutions (FI)</strong> banking, and the release of Trade Finance offerings.</span></li> <li><span>Attending <strong>ASTAR</strong> review meetings where appropriate and participating in relevant business meetings, forums and committees.</span></li> <li><span>Leading or supporting key projects aimed at improving processes, tools and the client experience.</span></li> </ul> <span>Processes</span> <ul> <li><span>Ensure adherence to all internal and regulatory policies and regulations, including:</span> <ul> <li><span><strong>Foreign Account Tax Compliance Act (FATCA)</strong> requirements</span></li> <li><span>Credit policies</span></li> <li><span>Banking Control Account (BCA) overdue procedures</span></li> <li><span>Other applicable regulatory and internal requirements</span></li> </ul> </li> <li><span>Identify and escalate operational risks relating to the client portfolio to the Client Manager Team Lead or Head of Client Management.</span></li> <li><span>Recommend process improvements to resolve or mitigate identified risks.</span></li> <li><span>Work with Operations, Service Hub and Client Services teams to resolve operational issues and post-transaction queries.</span></li> </ul> <br> <br> <span>Risk Management</span> <ul> <li><span>Support the Relationship Manager (RM) in reviewing client account activity to ensure transactional activity aligns with expected business activity levels for the client.</span></li> <li><span>Develop a strong understanding of credit risk, including default risk and fraud risk.</span></li> <li><span>Ensure the quality of all <strong>Anti-Money Laundering (AML)</strong> and credit documentation complies with <strong>Corporate, Commercial and Institutional Banking (CCIB)</strong> standards.</span></li> <li><span>Escalate operational risk concerns to the Head of Client Management, Client Manager Lead or <strong>Business Operational Risk Manager (BORM)</strong>.</span></li> <li><span>Proactively ensure compliance with Bank policies and procedures and support the preparation of client files for audits and regulatory reviews.</span></li> </ul> <span>Governance</span> <ul> <li><span>Assess the effectiveness of governance, oversight and control arrangements within the business and support improvements where required.</span></li> <li><span>Maintain awareness and understanding of the regulatory framework in which the Group operates, including the regulatory requirements relevant to the role.</span></li> <li><span>Support the delivery of effective governance and demonstrate the ability to challenge appropriately and work collaboratively with regulators when required.</span></li> </ul> <br> <br> <span>Regulatory &amp; Business Conduct</span> <ul> <li><span>Display exemplary conduct and live by the Group's Values and Code of Conduct.</span></li> <li><span>Take personal responsibility for maintaining the highest standards of ethics, regulatory compliance and business conduct across Standard Chartered Bank.</span></li> <li><span>Ensure compliance, both in letter and spirit, with all applicable laws, regulations, guidelines and the Group Code of Conduct.</span></li> <li><span>Identify, escalate, mitigate and resolve risk, conduct and compliance matters effectively and collaboratively.</span></li> <li><span>Exercise authorities delegated by the Board of Directors and act in accordance with the Bank's Articles of Association.</span></li> </ul> <span>Key Stakeholders</span> <span>Coverage &amp; Relationship Teams</span> <ul> <li><span>Global Account Managers (GAMs)</span></li> <li><span>Financial Institution Account Managers (FAMs)</span></li> <li><span>Regional Account Managers (RAMs)</span></li> <li><span>Relationship Managers (RMs)</span></li> </ul> <span>Risk &amp; Credit Teams</span> <ul> <li><span>Credit Analysts (CAs)</span></li> <li><span>Credit Teams</span></li> <li><span>Risk Teams</span></li> </ul> <span>Product &amp; Functional Partners</span> <ul> <li><span>Product Partners</span></li> <li><span>Implementation Management Office (IMO)</span></li> <li><span>Financial Crime Compliance (FCC)</span></li> <li><span>Legal</span></li> <li><span>Compliance</span></li> <li><span>Product Operations including:</span> <ul> <li><span>Trade Finance</span></li> <li><span>Cash Management</span></li> <li><span>Financial Markets Operations (FMO)</span></li> </ul> </li> <li><span>Finance</span></li> <li><span>Marketing</span></li> </ul> <span>Leadership</span> <ul> <li><span>Country Leadership Team</span></li> </ul> <br> <br><b>Qualifications</b> <br> <span>Education</span> <ul> <li><span>Bachelor's degree in Banking, Finance or a related discipline is preferred.</span></li> </ul> <span>Experience</span> <ul> <li><span>Ideally 3 or more years of experience in banking, financial services or a related environment.</span></li> </ul> <span>Certifications</span> <ul> <li><span>Risk Management and Anti-Money Laundering (AML) certification as required by Bank policy for the Client Manager role.</span></li> </ul> <span>Languages</span> <ul> <li><span>English and/or local language skills as required by the country.</span></li> </ul> <br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science. Our Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build strong businesses and brands. We are uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on TikTok's broad range of products to help them connect instantly and seamlessly with their audiences. Within GBS, the MENA Commerce team partners with the region's largest retail &amp; e-commerce groups, online marketplaces, and fastest-growing digital-native brands. These span fashion, beauty, fragrance, fashion, sportswear, home, electronics, and grocery. We operate as an extension of our clients' growth teams, making TikTok a core driver of their business from brand building through to conversion and commerce. Responsibilities: - Own the revenue targets for your book of business within the Commerce pod, with accountability for quarterly attainment, year-over-year growth, and share of wallet expansion across every client group. - Build and run annual and quarterly account plans that map growth levers by brand, market, funnel stage, and product, and reset them proactively as accounts mature. This will require in-market presence in KSA ideally twice per month. - Structure and negotiate joint business plans and commercial deals, investment commitments, and incentive programs, backed by a clear ROI case and tracked against agreed outcomes. - Manage the day-to-day health of your book, including pacing, forecasting, and pipeline, with clear action plans for decelerating accounts and competitive threats. - Grow always-on investment to reduce reliance on seasonal peaks, while maximizing the region's key commercial moments such as Ramadan and Eid, Saudi National Day, Back to School and the Q4 shopping season. - Lead a full-funnel, product-led strategy spanning brand building, consideration, web and app conversion, catalog and search. - Drive adoption of TikTok's priority solutions, including Smart+, our AI-powered automation, and GenAI creative tools, translating product objectives into measurable client outcomes. - Implement new solutions in the region by leading alphas and betas with clients, structuring them as benchmarked tests against client KPIs, and scaling proven results across the vertical. - Act as a trusted business advisor, grounding every recommendation in the client's commercial KPIs, data, and market context rather than platform metrics alone. - Take hands-on ownership of performance blockers such as catalog setup, tracking, and attribution, working with Solutions Engineering and Operations until they are resolved. - Build and sustain C-suite relationships across marketing, e-commerce, and digital leadership through a deliberate cadence of business reviews, leadership sessions, and regular in-market visits. - Raise the creative bar by bringing TikTok-first creative strategy, creator partnerships, and branded content to clients, and championing their work for industry recognition. - Turn client success into external proof points, including case studies, vertical insights, and leadership presentations, and represent TikTok at industry events and client forums. - Help shape the retail and e-commerce go-to-market for MENA, contributing to seasonal frameworks, incentive programs, and points of view on emerging themes such as social and agentic commerce. - Identify and develop new business, from untapped brands within existing groups to new retail partners and cross-border commerce opportunities on TikTok Shop. - Report clearly on performance, forecasts, risks, and opportunities to regional leadership, share best practices across the team, and support the development of junior colleagues. What we're looking for: - Retail and e-commerce expertise, gained at a brand, retailer, marketplace, platform, or agency, with a strong grasp of omnichannel business models and the commercial levers behind them. - Strong command of the digital advertising ecosystem, from full-funnel media planning and performance marketing to catalog, app, and search advertising, measurement, and attribution. - A product-led, test-and-learn mindset: quick to master new solutions, rigorous in testing them against client KPIs, and confident in scaling what works. - Executive presence and the ability to influence C-suite stakeholders, ideally backed by an established network among retail, e-commerce, and marketing decision-makers in the region. - Strategic and analytical rigor, turning complex data into clear insights, business cases, and recommendations. - A collaborative team player who shares knowledge generously and lifts the performance of those around them. Minimum Qualifications: - Experience in one of the following: Digital advertising, media, or client partnership roles. Marketing, e-commerce, or digital transformation roles within retail. - Hands-on experience with digital advertising platforms, performance marketing, and measurement frameworks. - Due to needs of the MENA market and clients, this role will require Arabic language proficiency alongside English Preferred Qualifications: - Self-motivated, quick learner with a can-do attitude and a verified track record of establishing projects from scratch. - Ability to travel domestically and internationally as required. - Experience analyzing data and translating it into actionable business insights. - Understanding of TikTok and its commercial offerings, including automated campaign, commerce, and GenAI creative solutions.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the Role:</b></p><p>We are looking for a confident, proactive, and business-oriented Brand &amp; Communications Manager to strengthen our company's brand presence across the e-commerce, entrepreneurship, and business education space.</p><p>Our company provides e-commerce solutions, ready-to-launch e-commerce businesses, and educational content and programs designed to help people understand, launch, and grow online businesses.</p><p>This is a highly visible role combining brand management, public relations, corporate communications, partnerships, thought leadership, content, events, and media relations.</p><p>A key part of the position will be to become one of the public voices and faces of the company, representing the brand in media interviews, podcasts, panels, events, webinars, video content, and other external communications.</p><p>The successful candidate should be comfortable both shaping communications strategy and representing the company publicly, while supporting broader business objectives including brand awareness, credibility, lead generation, customer acquisition, partnerships, and market growth.</p><p><br></p><p><b>Reporting to: </b>Marketing Director</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p><i>Brand Strategy &amp; Positioning:</i></p><ul><li>Develop and implement the company's brand and communications strategy in line with business objectives and the direction set by the Marketing Director.</li><li>Strengthen the company's positioning within the e-commerce, entrepreneurship, and digital business ecosystem.</li><li>Maintain consistency in brand identity, messaging, tone of voice, and visual communication across all channels.</li><li>Define and communicate the company's key messages, value proposition, expertise, and market perspective.</li><li>Ensure that complex e-commerce and business topics are translated into clear, credible, and engaging communications.</li></ul><p><br></p><p><i>PR &amp; Media Relations:</i></p><ul><li>Develop and execute PR and media relations strategies across the MENA region.</li><li>Build and maintain relationships with journalists, editors, media organisations, podcast hosts, influencers, content creators, and relevant industry stakeholders.</li><li>Proactively identify opportunities for media coverage, interviews, expert commentary, podcasts, and editorial features.</li><li>Prepare press releases, media pitches, media kits, talking points, company announcements, and other external communications.</li><li>Manage media enquiries and coordinate interviews and press opportunities.</li><li>Maintain a strong and relevant database of media and industry contacts.</li><li>Monitor media coverage, brand mentions, competitor activity, and relevant industry conversations.</li></ul><p><br></p><p><i>Company Spokesperson &amp; Public Representation:</i></p><ul><li>Act as one of the key public representatives and spokespersons of the company.</li><li>Represent the company in TV, digital and print media interviews, podcasts, conferences, panels, webinars, networking events, and industry discussions.</li><li>Participate in company video content, educational content, interviews, and other public-facing formats.</li><li>Develop a strong understanding of the company's products, services, customers, industry, and commercial model in order to represent the business accurately and credibly.</li><li>Work with the Marketing Director and senior management to prepare key messages, talking points, and positions on relevant industry topics.</li><li>Ensure external representation remains aligned with the company's overall brand strategy and commercial objectives.</li></ul><p><br></p><p><i>Thought Leadership &amp; Content:</i></p><ul><li>Develop and execute a thought leadership strategy around e-commerce, entrepreneurship, digital business, and relevant market trends.</li><li>Identify topics where the company can provide meaningful expertise and commentary.</li><li>Create or contribute to expert articles, interviews, educational content, presentations, case studies, and industry commentary.</li><li>Identify opportunities for company representatives to participate in conferences, podcasts, webinars, workshops, and industry events.</li><li>Work with internal experts and senior management to transform company knowledge into engaging public-facing content.</li><li>Support the development of content plans across social media, website, email, video, PR, and events.</li><li>Develop and coordinate customer success stories, testimonials, case studies, and other credibility-building content.</li></ul><p><br></p><p><i>Partnerships &amp; Community:</i></p><ul><li>Build relationships with business communities, entrepreneur networks, universities, accelerators, incubators, industry associations, government-related initiatives, and relevant commercial partners.</li><li>Identify and develop strategic partnerships, collaborations, sponsorships, and co-marketing opportunities.</li><li>Represent the company at relevant business and networking events.</li><li>Identify opportunities to strengthen the company's visibility and credibility within the regional business and entrepreneurial ecosystem.</li></ul><p><br></p><p><i>Events &amp; Activations</i></p><ul><li>Coordinate and support company events, launches, exhibitions, conferences, workshops, webinars, networking events, and promotional activities.</li><li>Identify relevant external events where the company should speak, exhibit, partner, or participate.</li><li>Support speaker preparation, presentations, talking points, and event communications.</li><li>Ensure that events and activations support both brand and commercial objectives.</li></ul><p><br></p><p><i>Cross-Functional Collaboration:</i></p><ul><li>Work closely with digital marketing, social media, sales, business development, design, content, and management teams to ensure integrated communication.</li><li>Brief and manage designers, photographers, videographers, agencies, freelancers, and other external suppliers on brand-related projects.</li><li>Manage corporate presentations, brochures, media materials, branded assets, and other communications collateral.</li><li>Support marketing and sales teams with strong messaging, case studies, presentations, and credibility-building materials.</li></ul><p><br></p><p><i>Performance &amp; Reporting:</i></p><ul><li>Track and report on key brand and communications metrics, including: media coverage and PR exposure; brand mentions and share of voice; thought leadership and speaking opportunities; media and industry relationships; partnerships and collaborations; content reach and engagement; event participation and outcomes; brand-driven leads and enquiries; contribution to customer acquisition and business growth.</li><li>Provide regular updates, insights, and recommendations to the Marketing Director.</li><li>Identify opportunities to improve brand visibility, reputation, authority, and market presence.</li></ul><p><br></p><p><i>Key Performance Areas:</i></p><ul><li>Growth in brand awareness and market visibility.</li><li>Quality and relevance of PR and media coverage.</li><li>Development of strong media and industry relationships.</li><li>Number and quality of interviews, podcasts, speaking opportunities, and media appearances.</li><li>Strength of the company's thought leadership position.</li><li>Brand consistency across communication channels.</li><li>Engagement with educational and expert content.</li><li>Strategic partnerships and industry collaborations.</li><li>Event and community presence.</li><li>Contribution to qualified lead generation and customer acquisition.</li><li>Growth of the company's reputation within the e-commerce and entrepreneurship ecosystem.</li></ul><p><br></p><p><b>Requirements:</b></p><ul><li>Minimum Bachelor's degree in Marketing, Communications, Public Relations, Business, Media, Journalism, or a related field.</li><li>Master's degree, MBA, or other relevant postgraduate qualification would be a strong advantage.</li><li>Minimum 5 years of relevant experience in brand management, PR, communications, media, marketing, or a related role.</li><li>Proven professional experience across the MENA region is essential.</li><li>Strong understanding of the MENA media, business, cultural, and communications landscape.</li><li>Demonstrated experience developing brand, PR, communications, or partnership initiatives across multiple MENA markets.</li><li>Strong understanding of branding, PR, media relations, corporate communications, content, partnerships, and integrated marketing communications.</li><li>English at native or fluent (C2) level. This is a public-facing spokesperson role, so flawless written and spoken English is essential;</li><li>Any additional language is a plus;</li><li>Strong interest in or understanding of e-commerce, entrepreneurship, digital business, technology, or business education.</li><li>Strong writing, storytelling, presentation, and public-speaking skills.</li><li>Confident and natural in front of a camera and comfortable participating in media interviews, podcasts, panels, webinars, and live events.</li><li>Ability to understand complex business topics and communicate them clearly to different audiences.</li><li>Strong interpersonal and relationship-building skills, with experience dealing with media, partners, agencies, influencers, and senior stakeholders.</li><li>Strong organisational and project-management skills, with the ability to manage multiple priorities simultaneously.</li><li>Ability to work independently, generate ideas proactively, and take projects from concept through execution.</li><li>Good understanding of digital marketing, social media, and online customer journeys.</li><li>Existing relationships with media, business communities, influencers, and industry networks across the MENA region would be a strong advantage.</li></ul><p><br></p><p><b>What We Offer:</b></p><ul><li>A competitive salary that matches your expectations;</li><li>A permanent employment contract;</li><li>Career growth opportunities — we are actively growing and have ambitious plans;</li><li>Fast and straightforward hiring process — we conduct interviews promptly and provide feedback;</li><li>A fulltime work in a friendly office in Dubai;</li><li>Open management style without micromanagement — we trust your professionalism and initiative;</li><li>Equal discussion of ideas — we’re not afraid to experiment and celebrate the results together.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>PR Strategy&nbsp;&nbsp;</li><li>English - C2</li><li>Media Relations&nbsp;&nbsp;</li><li>MENA Expertise&nbsp;&nbsp;</li><li>Brand Positioning&nbsp;&nbsp;</li><li>Public Speaking&nbsp;&nbsp;</li><li>Strategic Storytelling&nbsp;&nbsp;</li><li>Content Creation&nbsp;&nbsp;</li><li>Executive Communications&nbsp;&nbsp;</li><li>Strategic Partnerships&nbsp;&nbsp;</li><li>Community Building&nbsp;&nbsp;</li><li>Event Management&nbsp;&nbsp;</li><li>Stakeholder Management&nbsp;&nbsp;</li><li>Reputation Management&nbsp;&nbsp;</li><li>Cross-Cultural Communication&nbsp;&nbsp;</li><li>Performance Analytics</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Automation Test Architect for one of our partners, a global leader in consulting, digital transformation, technology and engineering services.<br> Objective: We are seeking an experienced Automation Test Architect to lead the design and implementation of scalable test automation frameworks across web, mobile, and API applications.<br> The ideal candidate will have extensive hands-on automation testing experience, strong expertise in Selenium and Appium, and a proven ability to drive automation strategy, improve testing efficiency, and ensure software quality throughout the development lifecycle.<br> This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western market (e.<br>g. US, UK, Canada, Europe, Australia).<br> Responsibilities: Design, develop, and maintain scalable automation frameworks for Web, Mobile, and API applications.<br> Create, execute, and maintain automated test plans and test cases based on business requirements.<br> Perform functional, regression, integration, and system testing using automated scripts.<br> Collaborate with development, QA, and product teams to ensure comprehensive test coverage.<br> Integrate automated testing into CI/CD pipelines to support continuous delivery.<br> Identify, document, track, and validate defects using tools such as Azure DevOps and Jira.<br> Participate in Agile/Scrum ceremonies, including sprint planning, reviews, and retrospectives.<br> Prepare test reports, quality metrics, and automation status updates for stakeholders.<br> Promote automation best practices and mentor team members on automation standards and frameworks.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br> Minimum 10 years of experience in software testing, with strong hands-on experience in test automation.<br> Minimum 5 years of hands-on experience with Selenium.<br> Minimum 2 years of hands-on experience with Appium.<br> Strong experience in API automation testing.<br> Minimum 3 years of experience testing Web/UI and eCommerce Mobile Applications.<br> Experience designing and maintaining CI/CD pipelines for automated testing.<br> Experience designing and executing functional, regression, integration, and system tests.<br> Experience using defect management tools such as Azure DevOps and Jira .<br> Experience working in Agile/Scrum environments.<br> Experience with AccelQ is a plus.<br> Experience in the Airline domain is an advantage.<br> Strong analytical, communication, and problem-solving skills.<br> Excellent verbal and written English communication skills.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a talented Arabic/English Content Specialist to join our marketing team in a newly created role.<br> You will be responsible for producing high-quality Arabic content across our marketing channels, while also supporting our broader content workflow in English.<br> Strong written English is just as important as native-level Arabic for this role, given the volume of English content support it involves; this is not a purely Arabic-focused position.<br> • Write, edit, and localise Arabic content for property listings, brochures, website copy, email campaigns, and social media • Adapt and trans-create English marketing material into natural, culturally relevant Arabic; not literal translation • Write and edit English content; social captions, listing descriptions, newsletters, internal communications, and other requests and supporting the wider marketing team • Maintain consistent tone, terminology, and brand voice across both languages • Collaborate with marketing, sales, and design teams on campaigns and property launches • Proofread and quality-check content in both Arabic and English prior to publication • Help manage the content calendar and prioritise incoming requests from other departments Competitive salary based on experience and expertise Clear career progression with opportunities to grow within the marketing team Collaborative, high-performing team with a 40+ person in-house marketing function Access to innovation &amp; technology, including proprietary tools and platforms Global exposure through the Forbes Global Properties network and a fast-paced UAE real estate environment Required • Excellent command of English, written and spoken (C1 level or above) — essential, not optional, given how much English writing this role involves • Native Arabic speaker • 2–5 years of experience in content writing, copywriting, journalism, or a similar creative role • A strong portfolio demonstrating range and creativity in both languages — not limited to translation work • Excellent grammar, editing, and proofreading skills in both Arabic and English • Ability to adapt tone and style across formats (marketing, social, formal communications) • Comfortable managing multiple, often shifting priorities day to day Preferred • Experience in real estate, property marketing, or a related industry • Familiarity with the UAE real estate market and terminology • Experience with CMS platforms, design tools, or social media scheduling tools • Social media management experience</span> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>Role overview</h4> <p>This traineeship is a 6-month contract based in our Head Office in JAFZA, Jebal Ali. The work structure consists of 8 hours plus 1 hour lunch, 5 days a week plus 2 days off (weekends not fixed). During the 6-month training period, the candidate will gain work experience while learning on the job and receiving a monthly salary and benefits. The objective is not only to provide valuable experience, but also to identify and develop long-term talent that could potentially become part of our team after the trainee program.</p> <h4>Key responsibilities:</h4> <ul> <li>Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.</li> <li>Provide accurate information about Dyson products, services, and promotions.</li> <li>Assist customers with troubleshooting, product setup, and usage guidance.</li> <li>Handle customer complaints and resolve issues to ensure customer satisfaction.</li> <li>Document customer interactions and maintain accurate records.</li> <li>Collaborate with team members to ensure a seamless customer experience.</li> <li>Participate in ongoing training and development programs.</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>High school diploma or equivalent; college degree preferred.</li> <li>Strong communication skills, both verbal and written in English.</li> <li>Excellent interpersonal skills in English and Arabic and a customer-centric attitude.</li> <li>Ability to work in a fast-paced environment and handle multiple tasks.</li> <li>Proficiency in MS Excel and basic AI chat prompts.</li> <li>Proficiency in using computers and customer service software.</li> <li>Prior customer service experience is required.</li> <li>Technical background is preferable.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Flowdesk, we are building the infrastructure powering the next era of global finance.<br> As a full-service digital asset trading and technology firm, we provide liquidity solutions, OTC trading, and market infrastructure that connect digital assets to global markets with institutional-grade precision, transparency, and scale.<br> Flowdesk combines expertise from traditional finance, algorithmic trading, and blockchain technology to deliver always-on trading capabilities across the digital asset ecosystem.<br> Founded in 2020, we have grown into a global team supporting institutions, exchanges, and token issuers worldwide as the financial system evolves toward tokenized markets.<br> Why join Flowdesk?<br> You'll be joining a company operating at the intersection of finance, technology, and crypto - solving complex market problems, building critical infrastructure, and helping shape how digital assets move globally.<br> We move fast, think long term, and work with a strong ownership mindset across engineering, trading, product, operations, and business teams.<br> Role Description We are a cloud-native crypto market-making firm operating across regulated jurisdictions.<br> Our IT Operations team runs a reliable, secure, well-supported environment for our people, and owns how the business experiences IT day to day.<br> You will be part of IT Operations, the team that runs the environment.<br> The platforms you work in (Jamf, Okta, Google Workspace) are configured and secured by our Secure Engineering team; your focus is operating within that setup and giving our Dubai colleagues excellent support.<br> There is room to grow your technical depth over time, including structured exposure to the engineering side for those who want it.<br> Most day-to-day work sits at Tier 1, with Tier 2 support as needed.<br> You will also take part in an on-call rota and occasional out-of-hours coverage supporting other regional offices.<br> Provide hands-on deskside and end-user support for the Dubai office: hardware, software, accounts, and day-to-day troubleshooting across Mac and the corporate toolset Own onboarding and offboarding execution locally: prepare and set up devices and accounts so new joiners are ready on day one, and carry out leaver steps promptly and completely Operate the office IT environment: meeting-room and AV setup and support, local connectivity, and the physical IT estate Manage devices through our MDM (Jamf): enrolment, standard software deployment, and routine device actions within policy Handle access and account tasks within policy through our identity platform (Okta) and Google Workspace Work the ticket queue to agreed service levels, keeping users informed and closing issues out properly Maintain local asset records and contribute to inventory accuracy Take part in an on-call rota and provide occasional out-of-hours support for other regional offices Escalate anything beyond day-to-day operation - platform configuration, policy changes, engineering issues - to the Secure Engineering team, and follow the runbooks and standards the team maintains International environment (English is the main language) 100% health coverage Team events and offsites Company Pension scheme Learning and Development budget Must Have Solid hands-on end-user and deskside support experience, including macOS support Comfortable working as the sole on-site IT person, managed remotely: self-directed, reliable, good judgement on when to act and when to escalate Willing and able to work on-site five days a week and to participate in an on-call rota including occasional out-of-hours cover Experience with device management (MDM such as Jamf or similar) and identity/SSO tools (Okta or similar) Experience running onboarding and offboarding end to end: devices and accounts ready before day one, access fully revoked on the leaver's last day, no gaps Meeting-room and AV, and general office IT support experience Clear, friendly communication and a genuine service mindset; people trust you to follow through Discretion and security-mindedness suited to a regulated financial environment Preferred Google Workspace knowledge (day-to-day admin tasks, not full platform ownership) Exposure to a ticketing / ITSM tool (JSM or similar) Familiarity with endpoint security tooling Awareness of working in a regulated or security-conscious environment Knowledge of Terraform and scripting languages Person Profile Curious and autonomous Highly motivated and results-driven Strong maths and analytical skills Ability to successfully manage multiple tasks in a fast-paced collaborative environment Professional proficiency in English Company Culture &amp; Values Take Action &amp; Own the Mission Be of Service &amp; Contribute Innovate, Create Value, &amp; Be Courageous Act with Integrity &amp; Respect</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Requisition Number:</strong> 24444BR<br><strong>Description:</strong><br>At Stantec, we approach every project as a partnership, because our work creates a lasting impact on our client's communities. We believe that when smart, passionate, creative people come together, real possibilities are within reach.<br>Our people are at the heart of everything we do; they give our work purpose. If you want to be a part of our unwavering team and can bring your sense of imagination and determination to every challenge, then this is the right place for you.<br>Stantec is looking for construction administration and management professionals to act as owner representatives on multiple sites across the UAE to supervise the construction of buildings and facilities related to government and defense projects. The candidate's responsibilities include project management, contract administration, engineering inspections, quality assurance, reporting on progress, and health and safety inspection. English ability is a must. Experience with Healthcare projects (hospital, clinic, Laboratory) is a plus.<br>Responsibilities:<br>• Implements the program &amp; project management goals as defined, developed, and approved by authorized CLIENT personnel; the contractor Program Manager (PgM) does not have the authority to determine unilaterally program and project requirements.<br>• Reviews provide management guidance and recommend courses of action on policy matters to CLIENT personnel.<br>• Assures CLIENT-determined goals are on schedule, cost, and budget.<br>• Assists CLIENT personnel with managing the efficient and effective coordination and accomplishment of the planning, scoping, development, design, and construction of assigned projects.<br>Assists CLIENT personnel with integration of known requirements; manages project<br>budget and schedule as directed by authorized CLIENT personnel; and serves as a point-of-contact<br>for assigned projects.<br>• Assists CLIENT personnel to negotiate and integrate all functions (i.e., planning, design, cost engineering, construction, real estate, contracting, etc.), and consider customer needs and other agencies' commitments in support of assigned projects when recommending a comprehensive management plan.<br>• Assists CLIENT personnel in integrating customer schedules and criteria, establishing project scope and<br>criteria, schedules and milestones, budgets, dependencies and responsibilities of the participating<br>parties, assumptions and risks, contingencies, and performance measurement criteria.<br>• Provides input to the operating budget related to projects assigned; the contractor PgM does not have the authority to make budget determinations without final approval of CLIENT personnel.<br>• Assists CLIENT personnel in training and mentoring initiatives by providing subject matter expertise and conveying cultural meaning and intent; e.g., coordinates, plans, develops, and evaluates training, training needs, and course objectives.<br>• Provides translation services, oral and written for CLIENT staff, as needed.<br>• Performs other duties as assigned.<br><strong>Qualifications:</strong><br>• University degree.<br>• Minimum of 15 - 20 years overall experience<br>• At least 5 years of relevant experience in Healthcare projects (hospital, clinic, Laboratory) is a plus.<br>• Civil Engineering or Architectural background<br>• PMC Experience, Strong Written English, Client-facing, Energetic<br>• Level 2 English language ability (fluent) required<br>• Ability to work with all types of individuals in a stressful environment for long periods of time.<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates-Dubai</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Project Management</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Code:</strong> 306/001/464<br><strong>Industry:</strong> E-Commerce / Information Technology<br><br>Our client is seeking a highly skilled and strategic D2C Platform Project Manager to join its MENA team. The ideal candidate will play a critical role in supporting D2C e-commerce strategy and overall growth by driving innovative platform enhancements, optimizing delivery processes, and ensuring platform stability in line with global standards.<br>The D2C Platform Project Manager will lead the implementation of technical products and set standards for the rollout of new features, acting as a liaison between the regional D2C team, global development teams, subsidiaries, and the corporate head office. Additionally, the role will support the Head of Platform in managing internal stakeholder expectations for project deliverables and help implement an effective system of project governance.<br><br><ul><li>Lead the planning and execution of new country launches and channel expansion initiatives, ensuring alignment with business goals and regional strategies.</li><li>Define project requirements, timelines, and deliverables, ensuring projects are completed on time and within budget.</li><li>Monitor project performance metrics and provide actionable insights to drive continuous improvement and optimize customer experiences.</li><li>Act as a liaison between the regional D2C team, regional development teams, and global platform teams to facilitate seamless collaboration and communication.</li><li>Maintain high-quality project documentation and build a regional knowledge repository to support continuous learning and improvement.</li><li>Translate business and functional requirements into technical solutions and build related operational processes to bridge gaps between stakeholders and development teams.</li><li>Respond to ad-hoc requests from the Corporate Office and ensure effective communication with local stakeholders to address challenges promptly.</li><li>Effectively communicate specialist information in an understandable format to all stakeholders, fostering transparency and alignment.</li><li>Conduct continuous regional e-commerce sellout platform trend reviews and assess their applicability to eStores, driving data-driven decision-making.</li><li>Ensure a consistent weekly planning and reporting cycle, including clear reporting of progress toward vision and goals, deliverables, features, issues, risks, and resource allocation across engagements.</li><li>Participate in technical planning and requirements-gathering phases, including design, code, and testing, to ensure successful project execution.</li><li>Support the D2C Platform Head in managing internal stakeholder expectations for project deliverables and help implement an effective system of project governance.</li><li>Facilitate communication and collaboration between cross-functional teams to ensure smooth execution and proactively address any challenges.</li><li>Ensure compliance with company policies, industry regulations, and legal requirements for D2C operations.</li></ul><br><br><ul><li>Bachelor's or Master's Degree in Business, IT, Engineering, or a relevant field.</li><li>5–7 years of experience in e-commerce.</li><li>PMP, PRINCE2, CAPM, AgilePM, ACP, or Lean Six Sigma qualifications are advantageous.</li><li>Strong understanding of end-to-end e-commerce operations, including online, offline, and omnichannel operations, retail strategies, and e-commerce trends.</li><li>Proven experience in managing end-to-end e-commerce projects, including website development, feature implementation, and platform optimization.</li><li>Strong communication and leadership skills, with the ability to collaborate with diverse teams and stakeholders across regions.</li><li>Strong understanding of market dynamics and technology.</li><li>Fluency in English is required; Korean, French, or Turkish language skills are an advantage.</li><li>Strong attention to detail and forward planning, with the ability to work independently, demonstrate initiative, and maintain a hands-on approach.</li><li>Strong understanding of e-commerce platforms, including Hybris, AEM, Magento, Shopify, and Salesforce, and related ecosystems, including ERP, WMS, CMS, payment gateways, CRM tools, and analytics platforms.</li><li>Well-versed in software delivery tools, including Microsoft Office Suite, JIRA, Confluence, and similar tools.</li><li>Experience working in an Agile environment and building and leading geographically distributed agencies.</li><li>Exceptional organizational, communication, leadership, and stakeholder management skills.</li><li>Self-motivated, flexible, reliable, and able to multitask and deliver on time.</li><li>Quick-thinking and able to work effectively in a fast-paced, highly entrepreneurial work environment.</li><li>Strong problem-solving skills with the ability to identify issues and opportunities, evaluate options, and provide clear recommendations and strategic plans for business growth.</li><li>Knowledge of Agile methodologies and experience working with development teams, including business analysts, developers, QA professionals, and architects.</li><li>Ability to thrive in a fast-paced environment and adapt to changing priorities.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>

Job Title: Senior Accounts & Finance Manager Department: Finance & Accounting Reporting To: Regional Head of Finance Location: Dubai, UAE Salary: AED 15,000 – AED 18,000 per month<br>POSITION OVERVIEWWe are seeking an experienced Senior Accounts & Finance Manager to lead and oversee all financial operations, strategy, and accounting functions of the organization. This role is directly responsible for ensuring strategic financial planning, complete accuracy in financial reporting, optimal cash flow management, strict regulatory compliance (IFRS & UAE VAT/Corporate Tax), and robust operational financial controls across Accounts Payable (AP), Accounts Receivable (AR), Billing, Treasury, and Auditing.<br>KEY RESPONSIBILITIES & DUTIESA. Strategic Financial Management & Leadership· Team Leadership: Lead, mentor, and supervise the accounting and finance team, ensuring high productivity, strong operational oversight, and accurate financial reporting.· Budgeting & Forecasting: Formulate annual budgets, financial forecasts, long-term strategic models, and business plans in alignment with company goals.· Executive Advisory: Provide strategic financial insights, key performance indicators (KPIs), and variance analysis to executive management to drive profitability and efficiency.· Treasury & Cash Flow: Oversee treasury, banking relationships, short- and long-term liquidity planning, and optimal fund allocations. B. Accounts Payable (AP) & Accounts Receivable (AR) Management· Accounts Payable: Oversee the end-to-end AP process, vendor invoice verification, payment cycles, purchase order matching, supplier reconciliations, and vendor contract negotiations.· Accounts Receivable: Direct credit control policies, aging report reviews, customer credit checks, structured collections, and debt management to optimize working capital. C. Billing & Revenue Assurance· Billing Control: Supervise the billing function to ensure timely, error-free, and precise generation of customer invoices, credit notes, and statements of accounts.· Revenue Assurance: Implement robust revenue assurance controls to prevent unbilled services, billing leakages, and contract discrepancies.· Dispute Resolution: Resolve complex client billing inquiries and disputes in close coordination with commercial and operational units. D. Financial Reporting & General Ledger (GL)· Closing Operations: Manage the month-end, quarter-end, and year-end financial closing processes, ensuring complete and timely general ledger reconciliations.· Financial Statements: Prepare accurate financial statements (Balance Sheet, Profit & Loss, Cash Flow) in full compliance with IFRS.· Variance Analysis: Conduct detailed monthly financial variance analysis (Actual vs. Budget) and present actionable management commentaries. E. Tax Compliance, Auditing & Internal Controls· Tax Regulations: Ensure strict compliance with UAE Federal Tax Authority (FTA) regulations, including timely filing of quarterly VAT returns and Corporate Tax compliance.· External Audits: Lead statutory annual audits, serving as the primary bridge for external auditors and government authorities.· Internal Controls: Establish and enforce rigorous internal accounting controls, SOPs, and governance policies to safeguard company assets.<br>QUALIFICATIONS & REQUIREMENTS· Education: Bachelor’s degree in Accounting, Finance, or Commerce. Master's degree / MBA in Finance is a strong plus.· Certifications: Professional certification (CA, ACCA, CPA, CMA, or equivalent) is highly preferred.· Work Experience: Minimum 8–12 years of overall progressive finance experience, with at least 3–5 years in a managerial role in the UAE.· Technical Skills: In-depth hands-on experience with ERP systems (SAP, Oracle, Zoho Books, Tally, or Microsoft Dynamics). Advanced Excel (Pivot tables, financial modelling) .· Regulatory Knowledge: Deep practical understanding of IFRS standards, UAE VAT laws, Corporate Tax framework, and UAE banking practices.· Soft Skills: Exceptional leadership, analytical thinking, high attention to detail, commercial acumen, and strong English communication skills.<br><br>Apply Now Interested candidates are invited to share their updated CV at: hr.dubai@ferrarigroup.net<br>AT FERRARI GROUP, WE BUILD RELATIONSHIPS: Ferrari Group is the one-stop service provider specializing in shipping, integrated logistics and high value-added services for jewelry and precious goods, worldwide. Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness and accurate solutions to customers’ needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application. Ferrari is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws. Ferrari makes hiring decisions based solely on qualifications, merit, and business needs at the time.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;Responsible for the origination, structuring and execution of Debt Capital Markets transactions</span></p><br><br><b>Key Responsibilities</b> <br><p><span>• &nbsp; &nbsp;Managing regular client interactions and providing tailored DCM solutions to meet target clients’ needs</span><br><span>• &nbsp; &nbsp;Preparing and updating pitching and marketing material, transaction-related documentation, when needed</span><br><span>• &nbsp; &nbsp;Performing global credit market analysis on a daily/weekly basis and preparing pitch books and market updates</span><br><span>• &nbsp; &nbsp;Staying abreast of all macroeconomic and microeconomic developments to be able to deliver a market update to clients as it fits&nbsp;</span><br><span>• &nbsp; &nbsp;Setting up automated data base in Excel to be used for pitch books and related presentations.</span><br><span>• &nbsp; &nbsp;Extracting quantitative and economic data from Bloomberg system to be used for DCM presentations</span><br><span>• &nbsp; &nbsp;Handling DCM related documentation (Islamic and conventional bond) during deal execution</span><br><span>• &nbsp; &nbsp;Managing execution process during a live transaction and ensure its smooth and successful completion pre and post-pricing&nbsp;</span><br><span>• &nbsp; &nbsp;Preparing and coordinating weekly syndicate calls to update clients about the market backdrop and leading documentation update calls to ensure the successful completion of all documentation workstreams required for the closing of a transaction</span><br><span>• &nbsp; &nbsp;Coordinating deal and non-deal roadshows with the syndicate teams and collating feedback from investors during the marketing stage of the transaction</span><br><span>• &nbsp; &nbsp;Liaising with different third parties (auditors, legal counsels, rating agencies etc.) to complete all documentation workstreams required for a DCM transaction&nbsp;</span><br><span>• &nbsp; &nbsp;Ensuring that all internal and external documentation-related approvals are secured for each transaction in order to comply with SCB’s audit and compliance systems</span><br><span>• &nbsp; &nbsp;Developing origination skills by building relationships and maintaining a regular dialogue with clients&nbsp;</span></p><br><br><b>Skills and Experience</b> <br><ul> <li>Experience in Capital market/ DCM is plus</li> <li>Origination, structuring, and execution of Debt Capital Markets transactions.</li> <li>Technical Writing&nbsp;</li> <li>Communication&nbsp;</li> <li>Data Analysis</li> <li>Problem solving</li> <li>Collaboration</li> </ul><br><b>Qualifications</b> <br><p><span><strong>Education&nbsp;<br></strong></span>Bachelor’s/Masters&nbsp; Degree (Preferably in Finance /Bisiness/Economics)<br><span><strong>Languages &nbsp; <br></strong></span><span>English<br></span><span> Arabic (Good to Ahve)</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>The prospective candidate is responsible for driving profitable growth from existing and new clients by proactively engaging the clients, understanding, and meeting their needs with the full range of Private Banking products available.</span></p><br><br> <br><b>Key Responsibilities</b> <br><ul> <li><span><span>Generates target market prospects through a number of innovative and sustainable channels.</span></span></li> <li><span><span>Converts target market prospects into clients</span></span></li> <li><span><span>Grow customer portfolio size by deepening existing customer relationships</span></span></li> <li><span><span>Retain existing high value clients; grow wallet share with the bank through focused relationship management activities</span></span></li> <li><span><span>Cross-sell products &amp; services to existing clients</span></span></li> <li><span><span>Be the main banker for majority of clients in portfolio</span></span></li> <li><span><span>Achieves risk weighted returns on clients portfolio</span></span></li> <li><span><span>Effectively interacts with network and available internal resources to provide solutions which meet client needs</span></span></li> <li><span><span>Delivers, monitors and reviews solutions to clients based on client investment profile</span></span></li> <li><span>Solicit New to bank and New to product leads from other key business areas</span></li> <li><span>Consultative selling of multiple products to clients based on identified leads</span></li> <li><span>Turn service recovery into sales opportunities</span></li> <li><span>Refer highly satisfied clients to generate sales</span></li> <li><span>Analyse and review potential business to ensure maximum profitability</span></li> <li><span>Collaborate with product specialists to deliver effective client solutions</span></li> <li><span>Operate within Risk and Compliance framework</span></li> </ul><br><b>Generic measures of the role</b> <br><ul> <li><span>Progress against a balanced scorecard target</span></li> <li><span>Growth in product cross-holding ratio</span></li> <li><span>Sustained, steady AUM growth</span></li> <li><span>Number of new clients to the bank</span></li> <li><span>Growth in revenue per customer</span></li> <li><span>Customer satisfaction scores</span></li> <li><span>Deliver profitable growth for the team by controlling costs and mitigating operational losses</span></li> <li><span>Deliver positive client performance in line with client investment profiles</span></li> </ul><br><b>Qualifications &amp; Skills</b> <br><ul> <li><span>Academic or Professional Education/Qualifications – relevant degree</span></li> <li><span>Licenses and Certifications/accreditations – as required by role remit and responsibility</span></li> <li><span>Professional Memberships – as required by role remit and responsibility</span></li> <li><span>Bank training, i.e. mandatory &amp; developmental</span></li> <li><span>Languages – fluency in business English</span></li> <li><span>Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility</span></li> <li><span>Proven risk management capabilities</span></li> <li><span>Firm in all business guidelines and compliance issues</span></li> <li><span>Sound knowledge of financial markets and investment products</span></li> <li><span>Outstanding communication and presentation skills</span></li> <li><span>Relationship Management </span></li> <li><span>Market Knowledge (SIF)</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br>&nbsp;<br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br>&nbsp;<br>Together we:<br>&nbsp;<br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do<br>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well<br>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</p><br><br><b>What we offer</b> <br><p>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br>&nbsp;<br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.<br>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.<br>Flexible working options based around home and office locations, with flexible working patterns.<br>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits<br>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.<br>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Job Req Number: &nbsp;120308<br>Time Type: Full Time</p><br> <p>The DSV group, headquartered in Denmark, is one of the biggest transport and logistics companies in the world, with more than 160.000 dedicated employees.</p><br> <p>We are currently looking to expand our team by hiring an Operations Professional for our Air &amp; Sea division, supporting our Iraq operations and based in Dubai. This role involves ensuring seamless project implementation, monitoring progress, and collaborating with different teams to achieve operational objectives efficiently.&nbsp; As part of one of the most successful transport and logistics companies in the world, we are looking for a candidate energetic, thorough, and self-driven</p><br> <p><strong>Detailed Responsibilities&nbsp;</strong></p><br> <ul> <li>Project Coordination: Coordinate and manage projects within the operations domain, ensuring alignment with project goals and timelines.</li> <li>Planning and Execution: Develop comprehensive operational plans and strategies, overseeing their successful execution in accordance with project requirements.</li> <li>Stakeholder Collaboration: Collaborate with cross-functional teams, stakeholders, and external partners to ensure synchronized efforts and smooth project progression.</li> <li>Working closely on pricing and solutions to meet the customer requirements within the scope of the given projects.</li> <li>Collecting and consolidating all required information and documentation, from internal and external stakeholders, to ensure submission of complete tenders to the clients.</li> <li>Review and prepares all reports and bid packages as defined in the SOP to ensure satisfactory submission.</li> <li>Monitors bid support budgets and report any potential overrun and/or misalignment to the management.</li> <li>Attend internal and external meetings as and when required and prepare MOMs and presentations to support the Projects Development.</li> <li>Prioritize and manage multiple projects simultaneously and follow through to ensure closeout of any outstanding tasks, assigned to the department.</li> <li>Assist and attend to customer demands and requirements through verbal and written correspondence.</li> <li>Analyze and Identify lanes, market information, segmentations, and opportunities to develop as well as sharing the output with the management.</li> <li>Answer internal and external customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.</li> <li>Use databases or other computerized systems to maintain current customer records; track the status of orders and deliveries; and generate reports and statistics for Monthly/Quarterly reviews</li> <li>Be able to acknowledge and understand company capabilities and identify improvement areas where needed.</li> <li>Ensure accurate invoicing is done on a timely and Invoices are submitted to the customer with relevant backups.</li> <li>Job Completion, Milestone update and accurate cost/WIP accruals.</li> <li>Achieve KPI’s set by management.</li> <li>DSV supply Code of Conduct is adhered to.</li> <li>Other tasks assigned by management.</li> </ul> <p><strong>Qualifications &amp; Characteristics:</strong></p><br> <ul> <li>Bachelor’s in commerce, Administration or Equivalent.</li> <li>3 to 5 years of experience in sales support, sales administration, order processing, in a multi-national Project logistics forwarder or similar. MENA region experience is preferable.</li> <li>Industry Expertise in Oil &amp; Gas, Energy, EPCs, in the MENA regions.</li> <li>Excellent Office skills with proficient use of Microsoft Office, Microsoft Excel and Microsoft PowerPoint.</li> <li>Excellent communication and presentation skills to liaise with diverse teams and stakeholders.</li> <li>Fluent in English – writing and speaking.</li> <li>Result orientated</li> <li>Energetic &amp; proactive</li> <li>Strong organizational and multitasking abilities to manage simultaneous projects effectively.</li> <li>Ability to communicate industry related information to people outside our industry</li> <li>Diplomatic, influencing &amp; trustworthy</li> <li>Ability to define requirements, analyse facts, and determine relevant solutions/actions to be taken</li> </ul> <p><strong>DSV – Global transport and logistics</strong></p><br> <p>Working at DSV means playing in a different league.</p><br> <p>As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.</p><br> <p>With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.&nbsp;</p><br> <p>At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.</p><br> <p><strong>Start here. Go anywhere</strong></p><br> <p>Visit dsv.com and follow us on LinkedIn and Facebook.</p><br> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team leadership and development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p> <p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p> <p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p> <p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key Responsibilities</h4> <p><strong>Drive the Business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team Leadership and Development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational Excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in a leadership role within luxury fashion retail.</li> <li>Experience within luxury retail in UAE, Kuwait or Qatar.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>