وظائف لخريجي كلية التجارة في الإمارات

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Title</strong></p><p>Head of Operations – Commercial &amp; Customer Lifecycle</p><p><strong>Reporting To</strong></p><p>Executive Director – Commercial</p><p><strong>Location</strong></p><p>Abu Dhabi, UAE</p><p><strong>Role Purpose</strong></p><p>The Head of Operations – Commercial &amp; Customer Lifecycle is responsible for leading and optimizing the end-to-end operational framework supporting the customer journey across all real estate developments, from inventory setup and customer onboarding through collections, post-sales administration, and final handover.</p><p>The role serves as the operational backbone of the Commercial division, ensuring process excellence, CRM governance, compliance, digitization, revenue protection, and seamless coordination across Marketing, Sales, Finance, Legal, Customer Service, and Project Delivery functions.</p><p>The position focuses on operational efficiency, customer lifecycle management, process automation, and governance rather than direct sales generation.</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Responsibilities</strong></p><p><strong>Commercial Operations &amp; Inventory Management</strong></p><ul><li><p>Lead inventory administration and governance across all projects.</p></li><li><p>Oversee unit creation, pricing uploads, availability controls, and release schedules.</p></li><li><p>Establish and maintain operational policies and SOPs for commercial processes.</p></li><li><p>Ensure readiness for project launches, including documentation, approval workflows, inventory setup, and broker onboarding.</p></li><li><p>Drive process standardization and operational controls.</p></li></ul><p><strong>CRM Governance &amp; Process Excellence</strong></p><ul><li><p>Own and govern Salesforce CRM and customer lifecycle processes.</p></li><li><p>Lead CRM administrators and ensure data integrity and reporting accuracy.</p></li><li><p>Establish workflow automation and digitization initiatives.</p></li><li><p>Manage KYC and customer onboarding processes in collaboration with Compliance teams.</p></li><li><p>Develop dashboards, KPIs, reporting frameworks, and operational analytics.</p></li><li><p>Improve operational efficiency through process optimization and technology adoption.</p></li></ul><p><strong>Customer Lifecycle Management</strong></p><ul><li><p>Oversee customer relationship management activities throughout the ownership journey.</p></li><li><p>Manage customer communications relating to payments, contractual milestones, construction updates, and handover readiness.</p></li><li><p>Ensure effective administration of SPA amendments, NOCs, unit transfers, and customer requests.</p></li><li><p>Supervise customer service and post-sales teams to deliver high service standards.</p></li></ul><p><strong>Collections &amp; Revenue Protection</strong></p><ul><li><p>Oversee collections operations and installment tracking.</p></li><li><p>Lead structured default recovery and settlement processes.</p></li><li><p>Monitor aging reports and payment compliance.</p></li><li><p>Coordinate with Finance and Legal teams on customer account management and recovery actions.</p></li><li><p>Ensure timely collection activities and protection of company revenues.</p></li></ul><p><strong>Handover Operations</strong></p><ul><li><p>Lead handover readiness activities and customer transition processes.</p></li><li><p>Oversee final settlements and handover documentation.</p></li><li><p>Coordinate snagging, customer notifications, and unit possession procedures.</p></li><li><p>Work closely with Project Delivery and Finance teams to ensure smooth handovers.</p></li></ul><p><strong>Team Leadership</strong></p><p>Lead and develop teams responsible for:</p><ul><li><p>Commercial Operations</p></li><li><p>CRM Administration</p></li><li><p>Customer Service</p></li><li><p>Call Center Operations</p></li><li><p>Post-Sales Operations</p></li><li><p>Collections</p></li></ul><p>Establish KPIs, performance standards, and a culture of accountability, operational excellence, and continuous improvement.</p><p><strong>Strategic Responsibilities</strong></p><ul><li><p>Drive digitization and automation initiatives across the commercial operations framework.</p></li><li><p>Build scalable systems and processes to support future project growth.</p></li><li><p>Enhance reporting, forecasting, and operational transparency.</p></li><li><p>Identify and eliminate process bottlenecks.</p></li><li><p>Ensure compliance with ADREC, ADGM, DLD, AML/KYC, and internal governance requirements.</p></li><li><p>Support the Executive Director – Commercial in strategic planning and operational transformation initiatives.</p></li></ul><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree in Business Administration, Operations Management, Real Estate, or a related field.</p></li><li><p>Minimum 10 years of experience in real estate operations within a developer environment.</p></li><li><p>Minimum 5 years in a senior leadership position overseeing commercial operations, CRM, customer lifecycle management, collections, and post-sales functions.</p></li><li><p>Strong experience in Salesforce CRM, process automation, reporting, and operational governance.</p></li><li><p>Strong understanding of UAE real estate regulations and customer lifecycle processes.</p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p>Operational Excellence</p></li><li><p>Customer Lifecycle Management</p></li><li><p>Process Digitization and Automation</p></li><li><p>CRM Governance</p></li><li><p>Collections and Revenue Protection</p></li><li><p>Regulatory Compliance</p></li><li><p>Cross-Functional Leadership</p></li><li><p>Strategic Planning</p></li><li><p>Data Analytics and Reporting</p></li><li><p>Continuous Improvement</p></li></ul><br><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br><br>Responsibilities:<br><ul><li>Credit analysis, anlaysing audited financials and preparation of Credit Proposals.&nbsp;</li><li>Onboarding and monitoring support for acquisition and management of Discretionary Lending customer portfolio for assigned Relationship Managers.&nbsp;</li><li>Maintain accuracy on financial spreading and quality analysis and turnaround credit proposals within benchmarked timeframes.</li><li>Assist the Relationship Managers with miscellaneous administration of the client portfolio ensuring all documentation and customer files are maintained in accordance with bank’s policies and procedures.&nbsp;</li><li>Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments and preparation/recommendation of detailed credit submissions, including identification of key risks and mitigants.</li><li>Understand access channels (i.e. Corporate Internet Banking, Phone Banking, etc) to proactively educate clients on access options.</li><li>Be highly alert to cross-sell opportunities identified by accessing clients’ needs in order to develop strong relation with the customer and refer to appropriate specialists (Trade Finance, Cash Management and Treasury) for selling different products to the customer.&nbsp;</li><li>Provide excellent client service by attending to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.&nbsp;</li><li>Support improvement of the relevant customer service / customer satisfaction outcomes for the portfolios.</li></ul><br>Qualifications:<br><p><strong>Minimum Qualification&nbsp;</strong></p><br><ul><li>Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred Minimum Experience&nbsp;</li><li>5 years’ relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.</p><br><p>As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><br><p>As a Senior Operations Manager, you will be responsible for owning the Operations of dubizzle Cars, including but not limited to Inspections, Logistics, Inventory management, &amp; Transfers across the UAE. You will partner with cross-functional teams to lead operational Process Improvement, Product Optimisation and Resource Efficiency.</p><br><ul><li>Own on-ground operations and the different functions within them.&nbsp;</li><li>Guide the team on effectively handling customer complaints related to business and operations.&nbsp;</li><li>Synthesise new business processes to drive efficiency whilst improving the customer experience.</li><li>Analyse daily, weekly, and monthly reports to improve process and service procedures, policies, and standards.&nbsp;</li><li>Co-create flows with concerned departments on business processes and any client complaints.</li><li>Support the Inspections function by creating flows to optimise time whilst maintaining quality; follow strict hiring protocols to ensure we hire the very best the UAE has to offer.</li><li>Mentor and develop the operations team, and nurture an environment where they can excel through encouragement and empowerment.</li><li>Oversee forecasting requirements; preparation of the annual budget; scheduling of expenditures; analysis of variances; and initiation of corrective actions.</li><li>Manage KPIs and track team member performance, including frequent audits on assets/ SOP adherence/SLA Breaches.</li><li>Own our product (CRM + Inspection App) to drive sustainable change and flow optimisation, focused on efficiency, scalability, and customer satisfaction.</li><li>Formulate strategic and operational objectives and ensure adequate follow-up.</li><li>Provide timely and accurate updates/information to relevant stakeholders.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Senior Project Cost Accountant will manage and control project financials fire protection projects, ensuring accurate job costing, timely billing, robust forecasting, and compliance with contractual and company accounting policies. The role partners with project managers, procurement, contracts, and finance teams to drive cost transparency, improve margin performance, and support commercial decision-making throughout the project lifecycle.</span></p><br><br><span>Key Responsibilities</span><ul><li><p><span>Maintain accurate project cost ledgers, record labour, materials, subcontractor costs, plant, and overhead allocations in accordance with company accounting policies and applicable accounting standards.</span></p><br><br></li><li><p><span>Prepare and review monthly project cost reports, cost-to-complete analyses, forecasts, variance explanations, and margin reconciliations for senior stakeholders.</span></p><br><br></li><li><p><span>Support preparation and submission of monthly progress claims, interim valuations and final account reconciliation; ensure supporting documentation is complete and compliant with contract requirements.</span></p><br><br></li><li><p><span>Monitor subcontractor invoicing and retention, validate payment applications against Contracts and BOQs, and coordinate approvals with Project and Procurement teams.</span></p><br><br></li><li><p><span>Reconcile project WIP, revenue recognition, deferred revenue and retention balances monthly, ensuring accurate postings and timely closing of projects.</span></p><br><br></li><li><p><span>Analyse cost drivers and build variance reports highlighting root causes and proposed corrective actions to improve project performance.</span></p><br><br></li><li><p><span>Prepare accruals, provisions and month-end journal entries related to projects; ensure timely submission and clear documentation for audit purposes.</span></p><br><br></li><li><p><span>Collaborate with Project Managers to review BOQs, change orders, claims, and variations; assess commercial impact and ensure correct contractual treatment in the accounts.</span></p><br><br></li><li><p><span>Support budgeting and tender costing activities by providing historical cost data, rates analysis and risk cost estimates to Commercial and Estimating teams.</span></p><br><br></li><li><p><span>Maintain strong internal controls over project expenses, purchasing, and payroll allocations; identify control weaknesses and drive implementation of improvements.</span></p><br><br></li><li><p><span>Respond to internal and external audit requests and support statutory and management audits with clear working papers and explanations.</span></p><br><br></li><li><p><span>Develop and maintain standard templates, dashboards and reporting tools to improve reporting accuracy and timeliness.</span></p><br><br></li><li><p><span>Coach and mentor junior cost accounting staff where applicable, promoting best practice in project accounting.</span></p><br><br></li></ul><span>Technical Requirements</span><ul><li><p><span>Qualified accountant (ACCA, CIMA, ACA or equivalent) with strong commercial project accounting experience in construction, fit-out or mechanical/electrical contracting.</span></p><br><br></li><li><p><span>Minimum 10 years' experience in project cost accounting, preferably within fit-out, fire protection or building services projects.</span></p><br><br></li><li><p><span>Solid understanding of contract types, BOQs, variation orders, claims, retention, and revenue recognition principles under relevant accounting standards.</span></p><br><br></li><li><p><span>Proven experience with project cost control systems, ERP financial modules and advanced Excel; experience with Oracle is desirable.</span></p><br><br></li><li><p><span>Strong analytical skills with the ability to interpret project data, prepare actionable reports and present findings to non-financial stakeholders.</span></p><br><br></li><li><p><span>Excellent organisational skills, attention to detail and ability to manage multiple projects and deadlines concurrently.</span></p><br><br></li><li><p><span>Effective verbal and written communication skills with the ability to liaise with Project, Procurement, Commercial and Finance departments.</span></p><br><br></li><li><p><span>Familiarity with local authority billing practices, tax and statutory requirements in the region is an advantage.</span></p><br><br></li></ul><span>Key Performance Indicators (KPIs)</span><ul><li><p><span>Accuracy of project cost reporting | Timeliness of month-end closure for projects | Forecast accuracy (variance between forecast and actual) | Percentage of aged subcontractor and retention balances | Time to resolve cost variances and claims | Number of audit findings related to project accounting | Improvement in project margin delivery</span></p><br><br></li></ul><span>Working Relationships</span><ul><li><p><span>Internal: Project Managers, Commercial, Procurement, Contracts, Site Teams, Payroll and Corporate Finance.</span></p><br><br></li><li><p><span>External: Clients, Consultants, Subcontractors, Auditors and Suppliers.</span></p><br><br></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves!<br> Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world’s fastest growing beauty brands.<br> As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other.<br> A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!<br> Summary: As a PR &amp; Influencer Marketing Specialist , you’ll support the Communications team across all PR and influencer marketing initiatives, helping to build, grow, and engage our influencer community.<br> You’ll collaborate on campaign planning and execution, gaining hands-on experience and exposure within a fast-paced, dynamic, and creative team environment.<br> Please note that this role is a 6-month fixed-term contract role.<br> Essential Duties and Responsibilities: Relationship Building: Support the team in building and nurturing relationships with influencers, press, and PR agencies.<br> Assist with day-to-day communications and help ensure our influencer community feels welcomed and engaged.<br> Attend brand events and activations as directed, gaining first-hand exposure to how Huda Beauty builds its community.<br> Administrative Tasks: Provide general administrative support to the Influencer/PR team, including organising and updating influencer-related data and files.<br> Manage the PR closet to ensure the department has on-hand stock for last-minute influencer and press requests.<br> Research and Identify Influencers: Assist in researching and identifying influencers who align with the brand’s values and target audience.<br> Continually audit the influencer community list.<br> Outreach and Engagement: Support outreach to influencers under the guidance of the team.<br> Assist with scheduling collaborations, campaigns, and content, and help maintain clear and timely communication throughout.<br> Campaign Coordination: Support the planning and coordination of influencer marketing campaigns, including identifying target influencers through an analytical lens, managing outreach, and tracking campaign deliverables, timelines, and results.<br> Media Monitoring: Monitor content across media and social media platforms and engage with influencer communities.<br> Cross-Departmental Collaboration: Support the team in liaising with other departments as needed, gaining exposure to how Commercial, Supply Chain, Finance, and Marketing teams work together to bring campaigns and events to life.<br> Market Research: Help with research on industry trends and competitor influencer marketing efforts.<br> Event Support: Assist at all PR events and activations, including influencer events, press events, and press/influencer trips.<br> Monthly “Self Love Days” – at company discretion Employee discounts on all Huda Beauty products Quarterly product gifting Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination.<br> We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status.<br> If you need reasonable accommodations at any point in the application or interview process, please let us know.<br> Bachelor’s degree in Marketing, Communications, PR, or a related field Fluent in English; Arabic a plus Excellent communication skills, both written and verbal Highly organised with strong attention to detail Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint; familiarity with social media platforms and tools a plus Familiar with influencer trends and the beauty space Ability to work in dynamic and fast-paced environments Exceptional relationship-builder, both internally and externally Self-starter with a strong ability to multitask across various projects Excellent analytical skills and a high interest in new analytics trends Resilience, creativity and a high level of agility Excellent team player</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Financial Crime and Fraud Technology / Transformation – Senior Manager / Director&nbsp;</u></strong></p><br><p><strong>Role Overview</strong></p><br><p>KPMG Middle East is seeking to strengthen its Financial Crime and Fraud practice through the appointment of a Senior Manager / Director to lead our AI- and data-driven transformation capability.</p><br><p>This role sits within our Fraud and Financial Crime solution and will focus on delivering technology-enabled transformation across Financial Services clients, with particular emphasis on AML, sanctions, fraud, and broader financial crime domains.</p><br><p>The successful candidate will combine deep Financial Services domain expertise, strong analytical and problem-solving capabilities, and practical experience in data, analytics, and AI technologies to support clients in addressing complex regulatory and operational challenges. The role will span advisory, solution design, and implementation, driving innovative, scalable, and value-driven outcomes.</p><br><p>In addition to client delivery, the role will play a critical part in building KPMG’s market proposition, developing client relationships, and growing the practice in line with KPMG’s values and strategic priorities.</p><br><p><strong>Key Responsibilities</strong></p><br><p><i>Client Engagement &amp; Business Development</i></p><br><ul> <li>Develop and maintain senior client relationships, including engagement with C-suite stakeholders across Financial Services.</li> <li>Lead and contribute to business development activities, including go-to-market initiatives, sales campaigns, and proposal development.</li> <li>Lead end-to-end bid processes, from opportunity qualification through to deal closure.</li> <li>Identify emerging client needs, market trends, and regulatory developments in financial crime and fraud.</li> <li>Provide strategic advisory support to clients on financial crime transformation, including technology, data, and operating model enhancements.</li></ul><p><i>Engagement Delivery</i></p><br><ul> <li>Lead the delivery of complex, technology-enabled transformation programmes, particularly those leveraging data, analytics, and AI.</li> <li>Oversee engagement quality, ensuring outputs meet KPMG standards and client expectations.</li> <li>Manage delivery risks, timelines, and budgets, ensuring successful and timely completion of projects.</li> <li>Provide guidance on solution design, architecture, and implementation approaches across financial crime use cases.</li> <li>Drive innovation and development of reusable assets and solutions.</li></ul><p><i>People Leadership &amp; Practice Development</i></p><br><ul> <li>Lead, coach, and develop high-performing, multidisciplinary teams across data engineering, data science, and domain specialists.</li> <li>Support recruitment, resourcing, and capability development initiatives within the practice.</li> <li>Foster a collaborative, inclusive, and high-performance culture, aligned with KPMG values.</li> <li>Define and embed best practices, methodologies, and delivery standards to enhance quality and consistency.</li> <li>Contribute to the broader growth and strategic development of the Financial Crime and Fraud solution.</li></ul><p><i>Experience &amp; Technical Capabilities</i></p><br><p><strong>Required Experience</strong></p><br><ul> <li>Extensive experience within Financial Services, with a focus on Financial Crime, Fraud, or Forensics.</li> <li>10–15+ years of experience across:&nbsp; <ul> <li>AML / KYC</li> <li>Sanctions</li> <li>Transaction monitoring</li> <li>Fraud detection and prevention</li> <li>Financial crime technology and transformation</li> </ul></li> <li>Proven experience leading large-scale data- and AI-driven programmes within Financial Services.</li> <li>Strong understanding of end-to-end data and analytics lifecycle</li> <li>Demonstrated ability to design and deliver technology-enabled solutions, including development of reusable assets and accelerators.</li> <li>Experience in building, mentoring, and scaling data and analytics teams.</li></ul><p><strong>Preferred Experience</strong></p><br><ul> <li>Prior experience within Big 4 or leading consulting firms.</li> <li>Exposure to RegTech / FCC technology platforms.</li> <li>Experience engaging with regulators or regulatory-driven transformation programmes.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>● Populating and proposing content for the product Catalogues on the Talabat app &nbsp;<br> ● Participating in the identification and correction of Catalogue errors; investigating Catalogue related complaints&nbsp;<br> ● Creating reports regarding work received and work performed&nbsp;<br> ● Resolving problems that appear on the supply chain and help improve inventory health.&nbsp;<br> ● Identifying possible improvements in the processes you work on and suggesting ways of implementation for the &nbsp;needed changes&nbsp;<br> ● Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met<br> ● Inform the manager regarding possible quality issues; investigate the situation and recommend corrective actions<br> ● Flag any updates received from stakeholders on process to Lead/Manager&nbsp;<br> ● Participate in process related meetings/calls.&nbsp;<br> ● Fluent in Arabic (Speak/Write)</p><br><br>Qualifications<br><p>● 1 – 2 years of work experience or background in innovative business operations processes is considered an &nbsp;advantage.&nbsp;<br> ● Upper Intermediate written and oral communication skills in English &amp; Arabic<br> ● Good working knowledge of MS Office; MS Excel proficiency is an advantage&nbsp;<br> ● Very good knowledge and experience in internet navigation and research – finding information about large &nbsp;amounts of data in a timely manner.&nbsp;<br> <br> Ability to:&nbsp;<br> ● Multitask in a fast paced environment&nbsp;<br> ● Operate in the system with the speed and accuracy necessary to meet departmental standards<br> ● Dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution<br> ● Maintain composure in critical situations and communicate clearly with both internal and external customers.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Description</strong></p><br><p>Responsible for enhancing on site customer experience, product discovery and maximising sales and sell through for Mamas &amp; Papas within our Lifestyle category.&nbsp;<br>Responsibilities include on site category maintenance, web/ app optimisation, launches/ campaigns, performance reports, visual merchandising, and management of key relationships<br>&nbsp;</p><br><br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br><p><strong>Functional Roles and Responsibilities&nbsp;</strong></p><br><p>• Website Management across all site locales– manage catalog including images &amp; product description, prices and day to day operations of the website.&nbsp;<br>• Responsible for online product onboarding and strategic visual merchandising across all site pages&nbsp;<br>• Drive sales and performance through merchandising – plan pricing, promotions, data analysis&nbsp;<br>• Optimization of product taxonomy, data filters &amp; on-site search&nbsp;<br>• Partner with Planning, Buying and Digital Marketing teams to orchestrate and support the successful launch of new assortments <br>• Responsible for site product navigation maintenance, as necessary.&nbsp;<br>• Monitor the site to ensure optimized performance around customer engagement and conversion across different customer types.&nbsp;<br>• Maintain product lifecycle reports to identify bottlenecks in the time-to-site process. <br>• Support the Digital Merchandising manager in delivering improved product availability to the customer- the right stock at the right time. <br>• Provide regular competitive analysis.&nbsp;<br>• Monitor site daily to assure accuracy of product assortments, category navigation, content marketing and promotions.&nbsp;<br>• Run weekly merchandising analysis and share with the commercial team.&nbsp;<br>• Responsible for building and testing online promotions, optimizing key categories for SEO as well as merchandising products on the site based on analytics.&nbsp;<br>• Track products and inventory levels for items planned to be featured in upcoming marketing exposures, to ensure availability at time of feature <br>• Prepare Ad Hoc reports as needed to support Digital Merchandising and Digital Trading Managers.&nbsp;<br>• Looking at ways to increase performance against KPIs&nbsp;<br>• Develop effective and collaborative working relationships within the team&nbsp;<br>• Work flexibly across projects taking ownership of specified deliverables in support of the overall merchandising strategy ensuring milestones are met on time and to specified standards.&nbsp;<br>• Works on trend reports and analysis and presents valuable recommendations and insight&nbsp;<br>&nbsp;</p><br><br>Qualifications:<br><p><strong>Years of Experience&nbsp;</strong><br>• 1-2 years of online merchandising experience.</p><br><p><br><strong>Knowledge and Skills&nbsp;</strong><br>• Fashion, retail &amp; lifestyle brands, Mother &amp; Baby products experience is plus&nbsp;<br>• Ecommerce shopping such as Magento, Salesforce or Shopify is essential&nbsp;<br>• Item Master Systems such as Akeneo or any Product Information Management (PIM) Tool&nbsp;<br>• Content Management Tool would be an added advantage&nbsp;<br>• Knowledge of tools such as Google Analytics, Datastudio, PowerBI. <br>• Strong Excel hands on &amp; Data Analytical skills&nbsp;<br>• Ability to work under pressure in a fast-paced environment <br>• Professional attitude and a real pride in quality of work <br>• Problem solver with strong organizational and follow-up skills&nbsp;<br>• A dedicated team player&nbsp;<br>• Ability to complete tasks accurately and on time&nbsp;<br>• Confident, articulative and ability to put forward ideas&nbsp;<br>• Ability to adapt to a constantly evolving work environment</p><br><p><strong>Languages</strong><br>• Fluent in English<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Johnson Controls, we're building the future of smart, sustainable, and AI-powered buildings through our OpenBlue platform. As Associate Director, Product Operations, you will be the operational leader enabling successful execution across our growing OpenBlue portfolio, helping product, engineering, AI, commercial, and customer success teams deliver exceptional customer outcomes at scale.</p><br><p>You will play a critical role in connecting strategy to execution, ensuring alignment across teams, managing key customer programs, supporting commercial growth, and driving operational excellence across a diverse portfolio of digital and AI-enabled solutions.</p><br><p><b>What You Will Do</b></p><br><p><b>Lead Cross-Portfolio Program Execution</b></p><br><ul><li>Drive the successful delivery of complex, multi-product programs across the OpenBlue portfolio.</li><li>Ensure initiatives are delivered on time, within scope, and aligned to strategic business priorities.</li><li>Manage risks, dependencies, escalations, and resource alignment across multiple teams.</li></ul><p><b>Enable Exceptional Customer Success</b></p><br><ul><li>Act as a trusted partner to Customer Success teams and serve as a key escalation point for portfolio-wide customer needs.</li><li>Support customer onboarding, adoption, and expansion efforts across OpenBlue solutions.</li><li>Help ensure customer feedback is translated into actionable product and operational improvements.</li></ul><p><b>Support Commercial Growth</b></p><br><ul><li>Partner with Commercial and Sales teams to support RFPs, RFIs, and strategic customer opportunities.</li><li>Coordinate contributions from Product, Engineering, AI, UI/UX, and Delivery teams to develop compelling customer proposals.</li><li>Track proposal outcomes and identify opportunities to improve future win rates.</li></ul><p><b>Drive Portfolio Planning and Operational Excellence</b></p><br><ul><li>Lead integrated Program Increment (PI) planning activities across Product, Engineering, AI, and UX teams.</li><li>Ensure roadmap alignment, visibility, and execution consistency across the OpenBlue portfolio.</li><li>Foster collaboration and transparency to support efficient decision-making and delivery.</li></ul><p><b>Support Portfolio Performance and Growth</b></p><br><ul><li>Monitor portfolio health through financial, operational, and customer success metrics.</li><li>Partner with Product and Finance leaders on forecasting, budgeting, profitability tracking, and resource planning.</li><li>Help ensure investments align with strategic growth objectives.</li></ul><p><b>Accelerate AI and Portfolio Transformation</b></p><br><ul><li>Support the evolution of OpenBlue toward AI-native and GenAI-powered solutions.</li><li>Partner with product and AI leaders to operationalize new technologies across the portfolio.</li><li>Help establish scalable delivery frameworks that support innovation and customer value.</li></ul><p><b>How You Will Do It</b></p><br><ul><li>Build strong relationships across Product Management, Engineering, Customer Success, Commercial, Finance, and AI teams.</li><li>Bring structure, governance, and operational discipline to complex, fast-moving initiatives.</li><li>Use data and business insights to drive decision-making and prioritization.</li><li>Facilitate alignment across stakeholders with competing priorities and objectives.</li><li>Balance strategic thinking with hands-on execution to ensure business outcomes are achieved.</li><li>Create clear communication channels that keep teams informed, engaged, and focused on customer success.</li></ul><p><b>What We Are Looking For</b></p><br><p><b>Required Qualifications</b></p><br><ul><li>15+ years of experience in Product Operations, Program Management, Product Management, Business Operations, or related leadership roles.</li><li>Demonstrated success leading large-scale, cross-functional programs within technology, SaaS, digital platform, or enterprise software environments.</li><li>Strong experience working across Product, Engineering, and Business teams.</li><li>Experience leading complex stakeholder groups and influencing executive-level decision making.</li><li>Knowledge of Agile delivery methodologies, PI Planning, and portfolio management practices.</li><li>Strong financial and business acumen, including forecasting, budgeting, profitability tracking, and portfolio reporting.</li><li>Excellent communication, relationship-building, and problem-solving skills.</li><li>Proven ability to operate effectively in a highly collaborative, global environment.</li></ul><p><b>Preferred Qualifications</b></p><br><ul><li>Experience supporting enterprise software RFPs and complex customer procurement processes.</li><li>Background in smart buildings, IoT, sustainability, workplace solutions, HVAC technologies, or digital building platforms.</li><li>Experience working with AI, machine learning, GenAI, or AI-enabled product portfolios.</li><li>Familiarity with OpenBlue or comparable enterprise platforms.</li><li>PMP, Agile, SAFe, or other relevant project/program management certifications.</li><li>Experience managing large-scale portfolios within enterprise B2B organizations.</li></ul><p><b>Why Join Us?</b></p><br><p>You'll have the opportunity to shape the operational future of OpenBlue while working at the intersection of digital transformation, AI innovation, sustainability, and smart building technology. This is a highly visible leadership role with significant impact across product strategy, customer success, commercial growth, and portfolio performance.</p><br><p>#LI-JM1</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Payments Business Execution Lead is a senior level role responsible for driving results through close partnership and collaboration within the Payments Business Execution Team and across the broader Payments organization. This team spearheads strategic initiatives across the Global Payments business, including driving revenue growth, managing expenses and headcount, monitoring business performance, providing insightful sales analytics and reports, collaborating with COO, Sales and Other Services business teams to implement Services/Citi-wide strategic initiatives, develop and enhance strategic frameworks. Reporting to the Global Payments Business Execution Head, this role demands exceptional analytical, communication, and management skills, coupled with strong leadership abilities, meticulous attention to detail, and a relentless focus on execution</p><br><br><br><p>The Business Execution Lead will lead all Business Execution activities for Payments in Middle East and Africar, supporting Payments MEA Head on daily basis, as well as drive Payments Global strategic initiatives and projects. This role offers a comprehensive view of the Global Payments business and its strategic priorities, providing significant professional development opportunities</p><br><br><br><p>Responsiblities:</p><br><br><ul><li>Strategic Initiatives:&nbsp;Collaborate with Business, Function, and Cluster Heads to advance Payments-wide strategic priorities, encompassing business performance management, client experience enhancements, headcount management, and expense management Business</li><li>Alignment &amp; Collaboration:&nbsp;Partner with local and cross-functional business teams to ensure consistent alignment with overarching business goals, lead key business forums in MEA to drive business growth</li><li>Revenue/Sales Analytics:&nbsp;Lead revenue and sales analytics, delivering strategic insights to drive revenue growth across product lines and customer segments, focusing on MEA applying Global Payments Framework</li><li>Executive Communications &amp; Reporting:&nbsp;Coordinate the preparation of materials for key leadership forums, including Business Reviews, Town Halls, internal and external business reviews, presentations, and Citi earnings preparations. Manage ad-hoc deliverables related to reviews, reporting, and strategic initiatives</li><li>Operational Excellence:&nbsp;Partner with key stakeholders to establish and refine best practices, streamlining processes to enhance business management activities and drive efficiency gains</li><li>Project Management &amp; Execution:&nbsp;Drive the implementation of business-critical projects across functions, collaborating closely with relevant senior leadership</li><li>Knowledge Sharing &amp; Communication:&nbsp;Effectively communicate business and product knowledge, as well as strategic requirements, to business units and internal support functions. Risk Management &amp; Compliance:&nbsp;Diligently assess risk in all business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. Ensure compliance with applicable laws, rules, and regulations, adhering to internal policies and exercising sound ethical judgment</li><li>Regulatory Forums/Questionnaires: Coordinate preparation of materials for meetings, presentations and exams related to MEA regulatory requests</li></ul><br><p>Requirements:</p><br><br><ul><li>Experience with Banking businesses, particularly Treasury and Trade Solutions or Securities Services</li><li>Strategic Thinking &amp; Execution:&nbsp;Demonstrated strategic and project management capabilities, combined with strong analytical and financial acumen</li><li>Bachelor’s Degree/University degree, Master’s degree preferred</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Product Management and Development<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Product Performance Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>

<p>1. Responsible for the full-cycle document management of the procurement process in EPC projects, including receipt, registration, numbering, distribution, archiving, and controlled management of all procurement documents, ensuring completeness, accuracy, and traceability. 2. Establish and maintain procurement document registers/trackers, including but not limited to: • Material Requisition MR • Request for Quotation RFQ • Invitation to Bid ITB • Technical / Commercial Bid Evaluation • Purchase Order PO • Vendor Document Register VDR • Vendor Data Requirement List VDRL • Inspection Documents • Shipping Documents • Final Vendor Dossier 3. Manage the full life cycle of vendor documentation, including receipt, review, distribution, expediting, and archiving of vendor-supplied drawings, technical specifications, data sheets, inspection records, quality certificates, manufacturing records, operation and maintenance manuals, and other related materials. 4. Track the submission status of vendor documents, update the Vendor Document Register (VDR) in a timely manner, and coordinate with procurement, engineering, quality, inspection, logistics, and other relevant departments to complete document review and approval processes in accordance with project schedules. 5. Prepare and manage Document Transmitals, ensuring that all internal and external document transmissions are timely, accurate, and properly controlled. 6. Implement and maintain procurement document revision control, ensuring that all stakeholders are working with the latest approved versions, thereby mitigating procurement and execution risks caused by version discrepancies. 7. Establish and maintain procurement document control trackers and statistical reports, covering document status, vendor submission rates, overdue document statistics, approval progress, etc., to provide data-driven support for project management. 8. Organize and manage procurement file archiving and project handover documentation, including the compilation, organization, and transfer of procurement records, Final Vendor Dossiers, Manufacturing Record Books (MRB), and other deliverable documentation for project close-out. 9. Upload, maintain, and update procurement-related documents in the Electronic Document Management System (EDMS), ensuring data integrity and completeness. 10. Support the Procurement Manager and project team in procurement audits, quality system audits, and project completion documentation reviews as required. 11. Perform other procurement document control duties as assigned by the department.</p><p>1. Bachelor’s degree or above, preferably in Archives Management, Engineering Management, Logistics Management, International Trade, Mechanical Engineering, Materials Engineering, Petroleum Engineering, or related disciplines. 2. Work Experience: 2.1. At least 3 years of experience in document control or procurement document control for EPC engineering projects. 2.2 Experience in EPC projects within the oil & gas, refining & petrochemical, chemical, power, LNG, or offshore engineering sectors is preferred. 2.3 Experience in overseas EPC projects or international engineering projects is preferred. 2.4 Familiar with vendor document management and full-cycle procurement documentation processes. 3. Professional Competencies: 3.1 Familiar with EPC project procurement management workflows and vendor documentation requirements. 3.2 Familiar with procurement document coding systems, document control procedures, and archival management standards. 3.3 Familiar with Vendor Data management processes, including VDR, VDRL, MRB, Final Vendor Dossier, and related documentation. 3.4 Understanding of the interface and interrelationship among procurement documents, quality documents, inspection documents, and logistics documents. 4. Language Proficiency: Good English reading and writing skills, with the ability to read procurement contracts, technical documents, and vendor materials, and to draft emails, Document Transmitals, and various procurement document control trackers in English. 5. Core Competencies: 5.1 Meticulous, detail-oriented, with strong sense of responsibility, document management awareness, and confidentiality. 5.2 Excellent communication and coordination skills, capable of effective collaboration with procurement, engineering, quality, inspection, logistics, and vendors. 5.3 Strong execution, planning, and time management skills, with the ability to meet project milestone deadlines. 5.4 Able to work under pressure and manage multiple projects and multiple vendors' documentation simultaneously.</p>

<p>1. Responsible for the full-cycle document management of the procurement process in EPC projects, including receipt, registration, numbering, distribution, archiving, and controlled management of all procurement documents, ensuring completeness, accuracy, and traceability. 2. Establish and maintain procurement document registers/trackers, including but not limited to: • Material Requisition MR • Request for Quotation RFQ • Invitation to Bid ITB • Technical / Commercial Bid Evaluation • Purchase Order PO • Vendor Document Register VDR • Vendor Data Requirement List VDRL • Inspection Documents • Shipping Documents • Final Vendor Dossier 3. Manage the full life cycle of vendor documentation, including receipt, review, distribution, expediting, and archiving of vendor-supplied drawings, technical specifications, data sheets, inspection records, quality certificates, manufacturing records, operation and maintenance manuals, and other related materials. 4. Track the submission status of vendor documents, update the Vendor Document Register (VDR) in a timely manner, and coordinate with procurement, engineering, quality, inspection, logistics, and other relevant departments to complete document review and approval processes in accordance with project schedules. 5. Prepare and manage Document Transmitals, ensuring that all internal and external document transmissions are timely, accurate, and properly controlled. 6. Implement and maintain procurement document revision control, ensuring that all stakeholders are working with the latest approved versions, thereby mitigating procurement and execution risks caused by version discrepancies. 7. Establish and maintain procurement document control trackers and statistical reports, covering document status, vendor submission rates, overdue document statistics, approval progress, etc., to provide data-driven support for project management. 8. Organize and manage procurement file archiving and project handover documentation, including the compilation, organization, and transfer of procurement records, Final Vendor Dossiers, Manufacturing Record Books (MRB), and other deliverable documentation for project close-out. 9. Upload, maintain, and update procurement-related documents in the Electronic Document Management System (EDMS), ensuring data integrity and completeness. 10. Support the Procurement Manager and project team in procurement audits, quality system audits, and project completion documentation reviews as required. 11. Perform other procurement document control duties as assigned by the department.</p><p>1. Bachelor’s degree or above, preferably in Archives Management, Engineering Management, Logistics Management, International Trade, Mechanical Engineering, Materials Engineering, Petroleum Engineering, or related disciplines. 2. Work Experience: 2.1. At least 3 years of experience in document control or procurement document control for EPC engineering projects. 2.2 Experience in EPC projects within the oil & gas, refining & petrochemical, chemical, power, LNG, or offshore engineering sectors is preferred. 2.3 Experience in overseas EPC projects or international engineering projects is preferred. 2.4 Familiar with vendor document management and full-cycle procurement documentation processes. 3. Professional Competencies: 3.1 Familiar with EPC project procurement management workflows and vendor documentation requirements. 3.2 Familiar with procurement document coding systems, document control procedures, and archival management standards. 3.3 Familiar with Vendor Data management processes, including VDR, VDRL, MRB, Final Vendor Dossier, and related documentation. 3.4 Understanding of the interface and interrelationship among procurement documents, quality documents, inspection documents, and logistics documents. 4. Language Proficiency: Good English reading and writing skills, with the ability to read procurement contracts, technical documents, and vendor materials, and to draft emails, Document Transmitals, and various procurement document control trackers in English. 5. Core Competencies: 5.1 Meticulous, detail-oriented, with strong sense of responsibility, document management awareness, and confidentiality. 5.2 Excellent communication and coordination skills, capable of effective collaboration with procurement, engineering, quality, inspection, logistics, and vendors. 5.3 Strong execution, planning, and time management skills, with the ability to meet project milestone deadlines. 5.4 Able to work under pressure and manage multiple projects and multiple vendors' documentation simultaneously.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p><br> <p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br> Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p><br> <p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><br> <p><span>YOUR ROLE</span></p><br> <p><span>As part of the Abu Dhabi Regional Office Commercial Team and reporting to the Regional Intermodal Manager, you will drive the development and performance of CMA CGM’s intermodal activities across the Middle East, Indian Subcontinent and Indian Ocean Islands.You will lead agencies in accelerating the commercial development of door-to-door, road, rail, barge and landbridge solutions, while monitoring performance, challenging action plans and identifying new growth opportunities.Working closely with agencies, Head Office, regional teams and customers, you will strengthen CMA CGM’s intermodal offering and develop competitive end-to-end transport solutions.</span></p><br> <p><span>WHAT ARE YOU GOING TO DO?</span></p><br> <p><span>As a VIE Intermodal Business Development Expert, you will be responsible for:Drive the regional development of intermodal solutions, including door-to-door, road, rail, barge and landbridge products, in line with Regional and Head Office strategies.Translate regional ambitions into concrete country action plans, set clear objectives and challenge agencies on their commercial execution and results.Monitor and analyse regional performance through key indicators such as volumes, revenue, profitability, pipeline conversion and product penetration.Lead regular business reviews with agencies, identify performance gaps and bottlenecks, and drive corrective actions through to completion.Identify new business opportunities, meet customers and work with local sales teams to develop competitive end-to-end solutions.Accelerate continuous improvement by collecting market and customer feedback, improving existing products and developing new intermodal corridors and solutions.Mobilise Commercial, Operations, Pricing and Product teams around common priorities, share best practices and ensure strong accountability across the regional network.<br><strong>WHO ARE WE LOOKING FOR?</strong></span></p><br> <p><span>In accordance with the provisions of Article L122-1 of the French National Service Code, only candidates aged between 18 and 28 who are nationals of the European Economic Area will be eligible for this VIE assignment.You hold a postgraduate degree in Business, International Trade, Supply Chain, Logistics or Transport, with a first experience in business development, sales, shipping, logistics or performance management.You are proactive, results-driven and action-oriented, with a strong sense of ownership. You are comfortable challenging stakeholders, driving decisions and transforming analysis into measurable business results.You have strong commercial, analytical and communication skills and can influence multicultural and geographically dispersed teams without direct hierarchical authority.You are fluent in English, proficient in Excel and PowerPoint, and willing to travel regularly across the region.A strong interest in shipping, intermodal transport and end-to-end logistics solutions is essential.</span></p><br><p>Come along on CMA CGM’s adventure !</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you ready to unite scientific rigor with commercial savvy to deliver a high-impact biologic across diverse, fast-moving markets? This role leads the medical strategy and launch readiness for Tozorakimab, shaping decisions that will reach patients at pace and at scale. Based in Dubai, you will connect global vision with regional needs, turning evidence into meaningful outcomes.</p><br><p>You will join a leadership community that blends Medical and Commercial strengths to bring cutting-edge science to life. Your work will build medical capabilities across countries, align brand and medical strategies, and ensure we launch with excellence. Can you see yourself mobilizing teams, influencing across functions, and setting a standard for evidence generation that unlocks access and confidence in a new therapy?</p><br><p><b>Accountabilities:</b></p><br><ul><li><p><b>Asset Launch Leadership:</b> Lead and coordinate prelaunch and launch planning and execution for Tozorakimab across international markets, ensuring medical readiness and high-quality delivery from day one.</p><br></li><li><p><b>Regional Medical Strategy</b>: Design the regional medical strategy for the portfolio and co-create the regional brand strategy with the Commercial lead, aligning medical and commercial objectives to drive clear outcomes</p><br></li><li><p><b>Cross-Functional Partnership</b>: Provide expert medical input to Regional Commercial, Regulatory, and Market Access to shape evidence plans, value narratives, and policy readiness that accelerate adoption and access</p><br></li><li><p><b>Capability Building:</b> Enable and influence country medical teams through training, coaching, and knowledge-sharing so they deliver credible, compliant medical communications and activities aligned to brand goals</p><br></li><li><p><b>Evidence and Education</b>: Develop, manage, and oversee above-country evidence generation, external medical education, and insight-gathering programs to address identified data and knowledge gaps</p><br></li><li><p><b>External Engagement:</b> Build and maintain strategic relationships with key external experts to inform strategy, elevate scientific exchange, and strengthen advocacy for the asset</p><br></li><li><p><b>Global Connectivity:</b> Drive close collaboration with global and regional teams, ensuring regional needs are heard and integrated; stay aligned with evolving strategies and priorities</p><br></li><li><p><b>Scientific Leadership:</b> Provide timely medical expertise and remain current on scientific, clinical, and competitor developments to inform decisions and anticipate market dynamics</p><br></li><li><p><b>Compliance Stewardship:</b> Ensure all activities uphold AstraZeneca Policies and Standards, including Code of Conduct, Ethical Interaction, Privacy, and Procurement requirements</p><br></li></ul><p><b>Essential Skills / Experience:</b></p><br><ul><li><p>Advanced degree in a scientific discipline; preferably a doctoral degree such as M.D., Pharm.D., or Ph.D.</p><br></li><li><p>Proven 8+ years of experience in medical affairs including country and leadership experience of strategic medical planning, launch planning and execution (Therapy Area Head in a large marketing country, Country Medical Director, Global / Above-market Medical Director)</p><br></li><li><p>Proven track record of effectively working and influencing without authority within a matrix organization</p><br></li><li><p>Solid experience in team management and project management. Excellent communication skills</p><br></li><li><p>Therapy area knowledge/experience in biologics</p><br></li><li><p>Extensive experience in collaboration with external parties and managing cross-functional and cross-cultural teams</p><br></li><li><p>Solid business understanding and acumen</p><br></li><li><p>Knowledge of the regulatory and compliance framework in which we operate</p><br></li></ul><p>Here you will shape the trajectory of breakthrough medicines with a team that brings Medical and Commercial minds together in the same room to unleash bold thinking. We run at pace, guided by evidence and uncompromising ethics, to serve patients and the business. Step into this opportunity to lead a pivotal biologic launch—apply your scientific leadership and business acumen now to create impact that matters.</p><br><p><b>Date Posted</b></p><br>06-Jul-2026<p><b>Closing Date</b></p><br>17-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. &nbsp;We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. &nbsp;We believe that the more inclusive we are, the better our work will be. &nbsp;We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. &nbsp;We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span><span>Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition.&nbsp;</span></span><span><span>You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.</span></span></b></p><br><p><br><b>Summary:</b></p><br><p>The Customer Support Specialist - Commercial is responsible for managing assigned customer service orders and contracts and ensuring seamless execution of commercial operations across the full order lifecycle, from enquiry to delivery and invoicing. The role supports commercial activities across the Local Unit based in Dubai, covering multiple countries in the Middle East and a diverse customer base within a high‑volume, fast‑paced environment.</p><br><p>As the primary commercial interface for allocated accounts, the role drives timely communication, issue resolution, and high service quality. Working closely with cross-functional teams, the position ensures accurate order processing, strict adherence to trade compliance protocols, and consistent achievement of performance targets. The role also contributes to continuous improvement initiatives to enhance operational efficiency and customer satisfaction. This position reports to the Head of Operations and is permanent.</p><br><br><p><b>Your responsibilities:</b></p><br><ul><li><p>Execute and support daily commercial operations in the Middle East, including sales and purchase order processing in SAP and internal systems, ensuring accuracy and data quality.</p><br></li><li><p>Serve as the primary commercial interface for assigned customers and contracts, ensuring timely, professional communication and effective resolution of customer queries across the order lifecycle.</p><br></li><li><p>Coordinate closely with Sales, Operations, Logistics, Finance, and other internal stakeholders to ensure smooth order execution, proactive follow-up, and high customer satisfaction (UAE, the Middle East, the Head Office in Switzerland, etc.).</p><br></li><li><p>Support inter-station coordination and project-based commercial activities.</p><br></li><li><p>Manage and support commercial activities for Iraq-based customers and shipyard requirements in the Middle East, ensuring effective coordination, timely follow-up, and compliant order execution.</p><br></li><li><p>Contribute to continuous improvement by identifying process gaps and supporting optimization initiatives.</p><br></li><li><p>Monitor and deliver against assigned KPIs and performance targets.</p><br></li><li><p>Ensure strict adherence to trade compliance regulations while upholding the highest standards of safety, integrity, and ethical conduct.</p><br></li></ul><p><br><b>Your background:</b></p><br><ul><li><p>Minimum 5 years of experience in commercial support or sales support roles with direct customer interaction in a technical/industrial environment.</p><br></li><li><p>Strong techno-commercial acumen with a customer-centric approach and a drive for continuous improvement.</p><br></li><li><p>Good understanding of commercial end-to-end processes, with experience in order handling, customer support, or service sales operations.</p><br></li><li><p>Prior exposure to marine, energy, or related industrial service sectors is an advantage.</p><br></li><li><p>Experience working in an international environment with cross-functional collaboration is an advantage.</p><br></li><li><p>Excellent organizational skills with the ability to manage multiple priorities, meet deadlines, and adapt to changing requirements.</p><br></li><li><p>Fluency in English, with strong written and verbal communication skills, is required.</p><br></li><li><p>Arabic language fluency would be an added advantage.</p><br></li><li><p>Working knowledge of ERP/CRM systems (e.g., SAP) for order processing and customer support.</p><br></li><li><p>Degree or diploma in Engineering (Mechanical / Mechatronics preferred) or Business Administration.</p><br></li></ul><p><b><span><span>Your benefits:</span></span></b></p><br><ul><li><p><span><span>Attractive compensation &amp; benefits</span></span></p><br></li><li><p><span><span>Employee Assistance Program</span></span></p><br></li><li><p><span><span>Global Parental Leave Program</span></span></p><br></li></ul><br><p><b>We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website <span><span><span><span><span>accelleron.com</span></span></span></span></span>.</b></p><br><p>Accelleron Data Privacy Statement:<span><span><span><span><span><span>accelleron.com/privacy-notice/candidate</span></span></span></span></span></span></p><br><p><span><b>Job Family Group:</b></span></p><br>Marketing, Sales, Product Management </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <span>JOB PURPOSE:</span><p><span>Lead and manage the Group Commercial Special Projects portfolio, focusing on initiatives that enhance commercial outcomes, operational reliability, and integrity across the organization. Drive transformation efforts Collaborate with stakeholders to align project scope, benefits, and risk treatment with organizational objectives. Foster innovation and continuous improvement to support the organization's strategic goals and sustainability initiatives.</span></p><br><span>KEY ACCOUNTABILITIES:</span><p><strong><em><span>Job Specific:</span></em></strong></p><br><ul><li><span>Lead the development and execution of Group Commercial Special Projects to achieve strategic objectives and enhance operational reliability.</span></li><li><span>Drive transformation initiatives, including process redesign, operating model enhancements, and digital enablement, to optimize efficiency and improve analytics.</span></li><li><span>Collaborate with internal and external stakeholders to align project scope, benefits, and risks with organizational goals.</span></li><li><span>Foster innovation and continuous improvement to enhance operational processes and services.</span></li><li><span>Ensure the effective allocation of resources and implementation of standards to achieve project goals efficiently.</span></li><li><span>Lead the adoption of new technologies to promote business efficiency and operational excellence.</span></li><li><span>Establish and maintain strategic relationships with internal and external stakeholders to support project objectives.</span></li></ul><p><strong><em><span>Generic:</span></em></strong></p><br><p><strong><span>Management</span></strong></p><br><ul><li><span>Plan and supervise the activities of the personnel and resources of the Department to achieve the Division objectives in an efficient and cost-conscious manner while ensuring implementation of approved operational plans for the Department in line with Division objectives.</span></li><li><span>Develop the knowledge, competencies and innovative spirit in the Department and support the establishment of Personal Development Plans (PDP’s), Succession Planning and Talent pipeline within the Department in coordination with the Human Capability Group to continuously develop employees with emphasis on UAE Nationals to meet Emiratization targets.</span></li></ul><p><strong><span>Budgets and Operational Plans</span></strong></p><br><ul><li><span>Compile and provide input for preparation of the Division budgets and regularly monitor expenditure against approved the Department budget levels.</span></li><li><span>Investigate, highlight and reconcile any significant variances to ensure effective performance and cost control.</span></li></ul><p><strong><span>Policies, Systems, Processes &amp; Procedures</span></strong></p><br><ul><li><span>Lead the implementation of approved Department policies, processes, systems, standards, procedures and internal controls in order to support execution of the Division work programs in line with Company and International standards.</span></li></ul><p><strong><span>Performance Management</span></strong></p><br><ul><li><span>Implement the Company Performance Management System for individuals within the Department in accordance with Company approved guidelines and continuously monitor the achievement of the Department KPIs related to the approved Annual Performance Management Contract and the Balanced Score Card.</span></li></ul><p><strong><span>Organisation Structure and Development</span></strong></p><br><ul><li><span>Review, develop and recommend the appropriate organisation structure for the Department that will best utilise human capital while proactively incorporating sustainability into the on-going work practices to meet the business objectives.</span></li></ul><p><strong><span>Innovation and Continuous Improvement</span></strong></p><br><ul><li><span>Encourage innovation, enhance employee motivation and support initiatives for implementation of Change Management to continuously improve operations and services.</span></li><li><span>Propose improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the Department.</span></li></ul><p><strong><span>Health, Safety, Environment (HSE) and Sustainability</span></strong></p><br><ul><li><span>Support the institution of an HSE culture and ensure compliance with relevant HSE policies, procedures, systems &amp; controls and applicable legislation and sustainability guidelines across the Department in line with international standards, best practices and ADNOC Code of Practices.</span></li><li><span>Ensure adequate HSE training and induction for all Department employees to meet HSE standards.</span></li></ul><p><strong><span>Management Information Systems (MIS) and Reports</span></strong></p><br><ul><li><span>Prepare all Department MIS and progress reports to provide accurate and timely reports and necessary information to Company Management to effectively manage the business.</span></li></ul><span>COMMUNICATION &amp; WORKING RELATIONSHIP:</span><p><strong><span>Internal:</span></strong></p><br><p><span>Regular interaction with senior management, division heads, team members, and other functional experts to ensure alignment and effective execution of projects.</span></p><br><p><strong><span>External:</span></strong></p><br><p><span>Engage with senior management of local and international vendors, contractors, third-party service providers, and representatives of international oil and gas companies to ensure successful collaboration and project execution.</span></p><br><span>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE &amp; SKILLS:</span><p><strong><span>Minimum Qualification</span></strong></p><br><p><span>Bachelor's degree in Engineering, Business Administration, or Project Management.</span></p><br><p><strong><span>Minimum Experience &amp; Knowledge &amp; Skills</span></strong></p><br><p><span>15 years of experience in a related field, with at least 7 years in managerial roles.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Senior Manager, Product Design | MAF Future Solutions | Customer Solutions - UAE<br><strong>ROLE SUMMARY</strong><br>The Senior Manager, Product Design will lead design for the SHARE Ecommerce ecosystem, creating seamless and customer-focused digital experiences across mobile and web platforms. The role partners with cross-functional teams to drive design strategy, innovation, and usability, while mentoring designers and ensuring high-quality product experiences aligned with Majid Al Futtaim’s customer experience standards.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Lead product design across the SHARE platform within the SHOP pod.</li><li>Define and drive the design vision for digital customer journeys and experiences.</li><li>Create intuitive, scalable, and customer-centric product experiences aligned with business goals.</li><li>Lead the end-to-end design process, including research, ideation, prototyping, and usability testing.</li><li>Ensure design excellence and consistency through design systems, reusable components, and established standards.</li><li>Collaborate closely with Product, Engineering, Data, and Marketing teams throughout product discovery and delivery.</li><li>Manage, mentor, and develop product designers while fostering creativity and continuous improvement.</li><li>Drive measurable impact through improved customer experience, engagement, retention, design quality, and team performance.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>10+ years of product design experience with strong UX/UI expertise across mobile and web platforms.</li><li>Proven ability to lead user-centered design, from research and prototyping to delivery of high-quality digital products.</li><li>Strong skills in design leadership, mentoring, and stakeholder management, with the ability to influence cross-functional teams.</li><li>Experience delivering and scaling customer-focused digital products, including apps launched on the App Store and/or Play Store.</li><li>Ability to balance strategic thinking, innovation, data-driven decision-making, and fast-paced execution while maintaining design excellence.</li><li>Excellent communication, collaboration, and people management skills, with a passion for inclusive design, accessibility, continuous improvement, and customer advocacy.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Sales, Operations &amp; Admin Assistant — Full-Time</b></p><p><b>Location:</b> Remote / Hybrid</p><p><b>Business:</b> The Mahjong Boutique</p><p><b>Probation &amp; Salary:</b> 2-month probation/training period at AED 2,500 per month. Upon successful completion, salary increases to AED 3,000 per month.</p><p><br></p><p><b>About the Business</b></p><p>The Mahjong Boutique is a fast-growing Mahjong lifestyle brand offering curated Mahjong products, lessons, workshops and private/corporate events. We started just over a year ago and have grown quickly, including being featured in <i>Khaleej Times</i>.</p><p>As we grow, we are looking for someone reliable, organised and proactive to support the day-to-day running of the business.</p><p><br></p><p><b>About the Role</b></p><p>We are looking for a <b>Sales, Operations &amp; Admin Assistant</b> to support customer service, sales, admin, logistics, operations, marketing and general business coordination.</p><p><br></p><p>This is a broad, hands-on role in a growing small business. You do not need to know Mahjong before starting — training will be provided.</p><p><br></p><p><b>Working Pattern</b></p><p>This is a remote/hybrid role where the workload may vary depending on customer enquiries, orders, bookings and business needs.</p><p>The working window is <b>9:00am to 7:00pm, Monday to Saturday</b>. You are not expected to work non-stop throughout the full window, but you must be available, responsive and able to complete tasks promptly during these hours.</p><p><br></p><p><b><span></span>Key Responsibilities</b></p><p><b>Sales &amp; Customer Support</b></p><ul><li>Learn about our products, lessons, workshops and events so you can respond to customers clearly and professionally</li><li>Maintain a customer leads spreadsheet and follow up proactively</li><li>Recommend suitable products or services</li><li>Convert enquiries into confirmed orders or bookings</li><li>Calculate order totals, generate payment links and track payments</li></ul><p><b>Operations &amp; Order Management</b></p><ul><li>Log confirmed product orders into Shopify for inventory and accounting purposes</li><li>Coordinate with packing staff on what needs to be prepared</li><li>Book delivery drivers/couriers and update customers on delivery or collection arrangements</li><li>Help ensure orders are fulfilled accurately and on time</li></ul><p><b>Admin &amp; Scheduling</b></p><ul><li>Help manage calendars for teachers, lessons, workshops and events</li><li>Track bookings, attendance and customer details</li><li>Carry out basic PA/admin duties</li><li>Keep spreadsheets, files and records organised</li></ul><p><b>Basic Accounting &amp; Record Keeping</b></p><ul><li>Keep simple records of cash, bank transfer and online payments for lessons, workshops and events</li></ul><p><b>Social Media &amp; Marketing Support</b></p><ul><li>Help take photos and videos of products, lessons or events</li><li>Use AI tools to help create product images, marketing visuals and social media content, subject to approval</li><li>Post product photos, stories and updates on Instagram regularly</li><li>Help organise photos/videos for future marketing use</li></ul><p><b>Shopify &amp; Website Support</b></p><ul><li>Learn how to make basic Shopify updates, such as adding products and updating descriptions, images and pricing</li><li>Help keep product listings accurate and up to date</li><li>No coding or web development experience is required</li></ul><p><b>Basic Graphic Design &amp; Video Editing Support</b></p><ul><li>Prepare basic Canva graphics for posters, flyers, Instagram posts and stories</li><li>Work from existing templates and brand guidelines where available</li><li>Assist with simple CapCut video editing, such as trimming clips, adding text and preparing reels</li><li>Creative work will be reviewed before posting or sharing externally</li><li>Training will be provided where needed</li></ul><p><b>Events &amp; Teaching Support</b></p><ul><li>Assist on-site at events when required</li></ul><p><br></p><p><b>Ideal Candidate</b></p><p>The ideal candidate is:</p><ul><li>Reliable, organised and detail-oriented</li><li>Personable, friendly and comfortable texting/speaking with customers</li><li>Professional and clear in written communication</li><li>Good at following up and keeping track of tasks</li><li>Able to work independently once trained</li><li>Willing to learn systems such as Shopify, Canva, CapCut and spreadsheets</li><li>Comfortable using AI tools to improve speed and productivity</li><li>Flexible and willing to help across different areas of the business</li></ul><p><br></p><p><b>Skills Required</b></p><ul><li>Excellent written and spoken English</li><li>Strong organisation skills</li><li>Basic spreadsheet skills</li><li>Comfortable using WhatsApp, email and online tools</li><li>Canva, CapCut, Shopify or social media experience is helpful but not essential</li></ul><p><br></p><p><b>Role Expectations</b></p><p>This is a startup-style role, so responsibilities may change from week to week depending on business needs. Some days may involve customer enquiries and orders; other days may involve event preparation, Shopify updates, inventory, social media or admin.</p><p><br></p><p>The role is best suited to someone who enjoys variety, is willing to learn, and wants hands-on experience in a growing business. The most important qualities are reliability, responsiveness, organisation, willingness to learn and a professional attitude with customers.</p><p><br></p><p>This is not a specialist web development, graphic design or marketing role. However, the assistant will support basic tasks in these areas as part of the wider sales, admin and operations role.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Skills Required</b></p><ul><li>Excellent written and spoken English</li><li>Strong organisation skills</li><li>Basic spreadsheet skills</li><li>Comfortable using WhatsApp, email and online tools</li><li>Canva, CapCut, Shopify or social media experience is helpful but not essential</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Senior Relationship Manager</strong><br><strong>Location : Sharjah</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<br><strong>Role Purpose:</strong><br> This role is primarily responsible for developing and maintaining business relationships with SME clients to fullfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service.</p><br><p><strong>KEY METRICS:</strong></p><br><ul> <li>Revenue:&nbsp; &nbsp; &nbsp; &nbsp;</li> <li>Expenses:&nbsp;</li> <li>Net Income:&nbsp;</li> <li>Assets:&nbsp;</li> <li>Headcount:&nbsp;</li> <li>Number of branches:&nbsp;</li> <li>Number of ATMs:&nbsp;</li> <li>Number of Direct Reports:<br> &nbsp;&nbsp;&nbsp;</li></ul><p><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br><i><strong><u>Credit</u></strong></i></p><br><ul> <li>Acquire volumes principally from within the bank’s existing portfolio (x-sell) and through other contacts / efforts and develops a database of qualified leads through referrals, telephone canvassing, face to face cold calling with business owners, direct mail, email, and networking on selective basis, as to achieve your business targets.</li> <li>Call Report preparation to be high standards i.e. informative, presentable, conclusive, professional, and comprehensive.</li> <li>Prepare credit applications – analysis financial statements and make it ready for the approval. Ensure that CA’s for new clients and also renewals for existing clients are correctly prepared in accordance with the bank polices and regulatory framework.</li> <li>Analyze of working capital requirements for clients, monitors financial health of the clients' business and industry.</li> <li>Ensure that all documentations for credit proposals are complete with sufficient covered collaterals.</li> <li>Initiates and ensures disbursements and adjustments of loans.</li> <li>Ensure that the approved credit lines are valid and available for the clients.&nbsp;</li> <li>Verifies/ inspects hypothecated /pledged inventory, mortgage fixed assets…..ets to ensure minimum credit risk.</li> <li>Liaise with various internal departments (credit-risk, legal, operations, Trade finance…) for smooth and quick turnaround of transactions.</li> <li>Strictly adhere to Bank’s financing policy Manual and report any exceptions</li> <li>Proper credit monitoring, through different methods mainly regular customer’s sites visits i.e. office, showrooms, warehouses... and providing call reports for the same..</li> <li>Recover of banks dues in time through the daily reports and follow ups.</li></ul><p><i><strong><u>Customer Service&nbsp;</u></strong></i></p><br><ul> <li>Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction.</li> <li>Maintain high standard service with customers and ensure no complains.</li> <li>Responding on customers calls and starts with appropriate greetings.</li> <li>Develops, enhances and maintains relationships with prospective clients to ensure revenue / profit targets are met/ exceeded.</li> <li>Ensure that service quality norms and client satisfaction scores are met for their set of clients.</li> <li>To do regular visits to the customer’s</li></ul><p><strong><u>Internal / External Cooperation</u></strong></p><br><ul> <li>Demonstrate ability to interact and cooperate with all bank employees.&nbsp;</li> <li>Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.&nbsp;</li> <li>Maintain professional internal and external relationships that meet department core values.&nbsp;</li> <li>Proactively establish and maintain effective working team relationships with all support departments</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> &nbsp;</p><br><ul> <li>Good knowledge of ADIB’s Business Banking products &amp; services</li> <li>Experience of credit analyses and balance sheet spreading.</li> <li>Good knowledge of ADIB’s&nbsp;Operational Policies &amp; Procedures</li> <li>Proficient in credit appraisal techniques including credit, risk, business &amp; financial analysis.&nbsp;</li> <li>Knowledge of Business Relationship Management.</li> <li>Fair Knowledge of UAE banking practices , regulations &amp; risks</li> <li>Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities&nbsp;</li> <li>General awareness of competitors in the local market</li> <li>Excellent knowledge of service standards&nbsp;</li> <li>Knowledge of Cross Sales&nbsp;</li> <li>Computer skills</li> <li>Excellent Communication Skills.<br> &nbsp;</li></ul><p><strong>Previous experience:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br><ul> <li>Minimum five (05) years' experience as a Relationship Management&nbsp;experience in a banking environment.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</strong><br>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.<br>DHL UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for consecutive years since 2015.<br>Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through <br>the<span> power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, </span><br><span>please visit https://careers.dhl.com/global/en.</span><br><strong>JOB OVERVIEW</strong><br>The Employee Relations (ER) Manager is responsible for leading and managing all employee relations matters across the UAE (1,250 employees), ensuring alignment with UAE Labor Law, organizational policies, and global frameworks including Code of Conduct, Human Rights, and DEIB commitments. <br>The role acts as a trusted advisor to business leaders, driving fair, consistent, and legally compliant ER practices while fostering a positive, inclusive, and high-performance work environment. It plays a key role in mitigating legal and reputational risks, enhancing employee experience, and supporting nationalization (Emiratization) in line with Local Talent Program. <br><strong>MAIN RESPONSIBILITIES</strong><br>Labor Law &amp; Compliance <br>•Monitor and interpret UAE Labor Law developments and regulatory changes <br>•Assess business impact and provide actionable recommendations<br>•Ensure full compliance through policy updates, process alignment, and stakeholder communication<br>Employee Relations Case Management <br>•Lead end-to-end management of ER cases including grievances, disciplinary actions, and investigations<br>•Ensure fair, unbiased, and timely resolution of complex and sensitive cases or cases linked to Human Rights categories <br>•Maintain robust documentation for end-to-end process from case assignment to final decision with proper log of all steps including reporting, and case tracking standards in line with DHL Group guidelines <br>Investigations &amp; Governance<br>•Conduct or oversee workplace investigations in accordance with internal and legal requirements<br>•Ensure procedural fairness and consistency across all cases<br>Policy Development &amp; Implementation<br>•Design, review, and implement ER policies and procedures aligned with UAE law and global standards<br>•Ensure consistency in application across business units<br>•Support change management initiatives from an ER perspective e.g (but not limited to) working terms and conditions, overtime, conflict of Interest declaration and related risk, data protection<br>•Manage queries linked to sickness and fit to work, extended leave request or remote work, working conditions working hours and overtime in line with local company policy<br>Business Partnering<br>•Act as a subject matter expert advising leadership on ER matters<br>•Build capability of managers to handle employee issues effectively<br>•Provide coaching on conflict resolution, performance management, and disciplinary processes<br>Employee Experience &amp; Culture<br>•Foster a respectful, inclusive, and positive work environment<br>•Support diversity, equity, inclusion, and belonging (DEIB) programs<br>Performance Management Support<br>•Ensure alignment of performance management actions with legal and organizational frameworks<br>Audit &amp; Risk Management<br>•Manage internal controls (e.g., CRISP) related to ER processes and Compliance related controls which fall within the HR Governance <br>•Prepare for and support internal/external audits such as Global audits, Labor Inspections, Human Rights Audit<br><strong>YOUR PROFILE</strong><br><ul><li>Bachelor’s or Master’s degree in Human Resources, Law, Psychology, or related field</li><li>CIPD or SHRM-CP certification will be an advantage</li><li>Min 5-7 years of progressive HR Generalist or HRBP experience in a large organization in the UAE, with at least 3 years managing Employee Relations. </li><li>Proven experience in handling complex ER cases, investigations, and grievance processes</li><li>Arabic and English languages mandatory, Emirati nationality is an advantage</li><li>Strong knowledge of the UAE Labor Law</li><li>Strong conflict resolution, negotiation, and mediation skills</li><li>Ability to manage confidential and sensitive information</li><li>Proven experience in policy development and compliance</li><li>Proven experience in managing ER cases in a multi-cultural environment</li><li>Excellent communication and interpersonal skills </li><li>Ability to communicate with all levels in the organization, from frontline colleagues to Country/Regional Management</li><li>Analytical and problem-solving abilities</li></ul><br><br> </div>