وظائف مدير البرامج في الإمارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Officer Design</p><br> <br><br> <p>Strategy &amp; Development</p><br> <br><br><p><span><strong>THIS IS WHAT FUTURE FOCUS FEELS LIKE</strong></span></p><br><br><br><p><span><strong>STRATEGY AND DEVELOPMENT</strong></span></p><br><br><br><p><span>Officer - Design&nbsp;</span></p><br><br><br><p><span>The strategy group maps out where we’re going, what that means, and what it looks like. Our research team analyses the industry so that we’re never playing catch-up. Design translates strategies into award winning products and experiences. In program management, it’s more about the delivery of our strategies into realized benefits. And our corporate planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry.</span></p><br><br><br><p><span><strong>What you’ll deliver</strong></span></p><br><br><br><p><span>• You'll support in leading the development of customer experience and service design innovation across DXB and Dubai World Central (DWC), aligning with Dubai Airports’ future vision and positioning the organization as a global leader in airport customer experience.</span></p><br><br><p><span>• You’ll embed a customer‑centric design culture that puts the customer at the heart of the design process, balancing both functional efficiency and emotional engagement across all touchpoints.</span></p><br><br><p><span>• You’ll translate complex operational, infrastructure, and customer challenges into elegant, intuitive, and differentiated experience solutions that delight customers across the airport ecosystem.</span></p><br><br><p><span>•You’ll work collaboratively with Operational Design, Research, and Customer Service Delivery teams, leveraging data‑driven insights to inform experience concepts and design decisions.</span></p><br><br><p><span>•You’ll ensure customer experience solutions are effectively integrated and delivered within infrastructure plans and major capital project proposals, from concept through execution.</span></p><br><br><p><span>•You’ll deliver solutions that are economically viable, support commercial returns, and elevate the customer experience beyond basic expectations while meeting operational and infrastructure requirements.</span></p><br><br><p><span><strong>What you bring</strong></span></p><br><br><br><p><span>•You should be educated to a bachelor’s degree level in a field relevant&nbsp;</span><span>to Design/Engineering/Related with at least 3-5 years of relevant experience.&nbsp;</span></p><br><br><p><span>•You’ll have&nbsp;</span><span>knowledge of MS Project, MS Office, AutoCAD, Electrical Design Software</span></p><br><br><p><span>•You’ll have previous experience in developing qualitative &amp; quantitative research design process to articulate and defend design decisions using customer research as an input and a guide.&nbsp;</span></p><br><br><br><p><span><strong>Life at Dubai Airports</strong></span></p><br><br><p><span>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.</span></p><br> </div>

DXC Technology | United Arab Emirates | On-site<br>DXC Technology is seeking an accomplished Program Director to lead the delivery of a large-scale, complex technology transformation program in the UAE.<br>This is a senior leadership position with end-to-end accountability for program strategy, governance, delivery, financial performance, stakeholder engagement, risk management, and benefits realization.<br>The successful candidate will bring extensive experience leading large, complex, multi-year technology transformation programs within enterprise-scale environments.<br>Key Responsibilities Program Leadership & Delivery Provide end-to-end leadership and accountability for a large-scale transformation program. Define and communicate the program vision, strategy, objectives, roadmap, and delivery priorities. Lead multiple interconnected projects, workstreams, program managers, project managers, technical teams, and delivery partners. Ensure successful delivery against agreed scope, schedule, budget, quality, and business outcomes. Establish clear ownership, responsibilities, priorities, and performance expectations across the program. Lead recovery and remediation activities for critical delivery challenges where required. Governance & Executive Reporting Establish and maintain robust program governance, controls, reporting frameworks, and decision-making structures. Monitor program performance against KPIs, milestones, budgets, risks, dependencies, and contractual commitments. Provide executive-level reporting to senior stakeholders, Executive Sponsors, and Steering Committees. Ensure timely escalation and resolution of critical risks, issues, and dependencies. Drive consistent delivery standards and methodologies across all workstreams. Stakeholder & Partner Management Act as a senior DXC Technology delivery leader and trusted advisor. Build strong relationships with senior executives, stakeholders, partners, vendors, and internal DXC teams. Navigate complex stakeholder environments and drive alignment across business and technology functions. Manage expectations and maintain transparent communication throughout the program lifecycle. Financial & Commercial Management Own and manage program financial performance, including budget, forecasting, resource utilization, revenue, and margin. Drive cost optimization while maintaining delivery quality and contractual commitments. Ensure effective allocation of resources across multiple projects and workstreams. Identify opportunities to maximize value through effective program delivery. Risk, Compliance & Quality Proactively identify and manage program-level risks, issues, dependencies, and constraints. Ensure adherence to applicable governance, security, compliance, contractual, and quality requirements. Drive continuous improvement and delivery excellence across the program. Maintain high standards of program documentation, controls, and communications. Benefits Realization Ensure the program delivers agreed business outcomes and measurable value. Monitor performance against benefit realization plans. Drive effective transition, adoption, operational readiness, and handover into BAU operations.<br>Required Experience Bachelor’s degree in Business, Information Technology, Engineering, Computer Science, or a related discipline.12+ years of project/program management experience, including at least 5 years in senior program leadership positions. Demonstrated experience leading large-scale, complex, multi-year technology or digital transformation programs. Strong experience managing multiple projects, workstreams, dependencies, vendors, and delivery teams. Proven experience engaging with C-level executives, senior leadership, Steering Committees, and Executive Sponsors. Strong program governance, risk management, financial management, and delivery assurance capabilities. Experience managing multi-million-dollar program budgets. Demonstrated experience operating within complex multi-vendor and systems integration environments. Strong commercial awareness with an understanding of revenue, margin, forecasting, and resource optimization. Excellent leadership, communication, negotiation, influencing, and problem-solving capabilities. Preferred Experience Previous experience delivering complex transformation programs in the UAE or wider GCC region. Experience leading complex technology transformation, systems integration, infrastructure, cloud, applications, cybersecurity, or digital modernization programs. Experience working within large-scale, complex and highly governed enterprise environments. Strong understanding of delivery environments requiring high levels of governance, security, confidentiality, and stakeholder management. Recognized program/project management certification such as PgMP, PMP, MSP, PRINCE2, SAFe, or Agile. Postgraduate qualification is advantageous.<br>What We Are Looking For We are looking for an experienced senior program leader capable of operating effectively at both strategic and operational levels. The successful candidate will be able to engage confidently with executive stakeholders while maintaining strong oversight of delivery, financials, risks, resources, vendors, and critical dependencies. The ideal candidate will demonstrate strong ownership, resilience, commercial awareness, executive presence, and the ability to lead diverse teams through complex transformation environments.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Assistant Manager, The Lost World Aquarium</span></span></span>&nbsp;<br><span><span>(<span>20518</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p><span><strong>About The Role </strong></span></p><br> <p><span>The Assistant Manager is responsible for overseeing the successful operations and management of the Lost Chambers Aquarium Marine Educator team to deliver conservation education programming to guests using professional and effective communication and delivery methods. The development and training of self and direct reports is frequent and consistent to maintain quality and delivery of current, accurate information in an enthusiastic, educational and fun way. Plays an active role in assisting to develop and implement educational activities and programme evaluation in line with the Education Strategy and AZA Standards.</span></p><br> <p><span><strong>Key Duties and Responsibilities</strong></span></p><br> <ul> <li><span>Overseas the daily operations of the Marine Educator team to ensure the appropriate delivery of educational activities is maintained and of the highest standards</span></li> <li><span>Interacts and engages with guests and colleagues in an engaging and professional manner sharing information about marine life and conservation, and ensure Marine Educators comply to the same</span></li> <li><span>Delivers and delegates the educational programs and marine animal activities upon the needs of the operation, with flexibility to meet needs of small and large groups. Monitors school and other educational program bookings and ensures required resources and team are briefed to deliver the best guest experience.</span></li> <li><span>Ensures that coaching and development on detailed knowledge of marine life, conservation and interpretation methods is carried out by supervisors through structured listening, research, participation, and delivery to Marine Educators by using learning resources provided. Ability to provide constructive feedback on frequent trainings and assessments</span></li> <li><span>Liaises closely with Admissions and Dive teams to update Marine Educators on educational programs and tours.&nbsp;</span></li> <li><span>Carries out and delegates administrative duties including scheduling, ordering of supplies, planning of events and generating reports.&nbsp;</span></li> <li><span>Supports the Manager, Conservation and Education in the development and implementation of both informal and formal educational programming, in line with the Education Strategy and AZA Standards.</span></li> <li><span>Undertake and generate reports relating to education and guest evaluation to inform educational programming enhancements and ensure KPI’s are met.</span></li> <li><span>Oversee and conduct regular quality and performance assessments for Marine Educators and Team Leaders in line with the training and assessment plan</span></li> <li><span>Continuous personal and professional development must be carried out for self and for Marine Educators with emphasis on conservation education&nbsp;&nbsp;</span></li> <li><span>Ensures that service standards are carried out by self and Marine Educators to maintain and exceed department targets for quality assurance guest surveys.</span></li> <li><span>Oversees that all information contained in SOP’s and department manuals are current and accurate</span></li> <li><span>Organizes and delivers meetings and trainings as needed</span></li> <li><span>Ensures a clean and safe environment for guests is maintained and the Marine Educator team abides by correct animal welfare practices.&nbsp;&nbsp;</span></li> <li><span>Assists in tracking, assessing and coaching colleagues conducting cross exposure programmes</span></li> <li><span>Assists in the recruiting of high-quality colleagues and manages the development, motivation, and retention of colleagues. Conducts and oversees sufficient onboarding for new colleagues in line with the onboarding plan.</span></li> <li><span>Assists in managing colleague performance through coaching and recognition, annual performance reviews, where applicable to improve colleagues’ output.&nbsp;</span></li> <li><span>Assist in performing disciplinary action and counseling when needed to ensure accountability and performance expectations are met.</span></li> <li><span>Promotes Colleague Engagement to maintain engaged colleagues throughout the course of the year.</span></li> <li><span>Assists in conflict resolution in difficult guest transactions. Must be skilled in articulate and professional communication, both verbally and written.</span></li> <li><span>Assists in conflict resolution involving colleagues and manage performance regularly. Must be skilled in articulate and professional communication, both verbally and written in accordance with HR practices and progressive correction.</span></li> <li><span>Liaise closely with Sales, DMCs, PR and Marketing departments for groups and media shoots</span></li> <li><span>Executes any additional and reasonable duties that may be asked in order to successfully, and efficiently carry out Aquarium operations.</span></li> </ul> <p><span><span><strong>About You</strong></span></span></p><br> <ul> <li><span>Bachelor’s Degree, preferably in Education, Biology, Zoology, Marine Science, Communication, or related field (desirable)</span></li> <li><span>Supervisory Experience of at least 2+ years</span></li> <li><span>Previous Experience in Education and Guest Experience in a zoo, aquarium or museum is required&nbsp;</span></li> <li><span>Previous experience in the development and implementation of educational programmes and materials</span></li> <li><span>Skills in conducting education evaluation for educational activities</span></li> <li><span>Proficient Skills in Microsoft Office / Outlook / Excel / Word / PowerPoint</span></li> <li><span>Strong interpersonal skills &amp; organizational skills</span></li> <li><span>Strong administrative abilities accompanying a strong customer focus.</span></li> <li><span>Leadership abilities including but not limited to strong communication skills, follow-up &amp; task management.</span></li> <li><span>Ability to work outdoors, as well as fast-paced conditions.</span></li> <li><span>Must be able to stand for long time periods and be able to be fit to walk around the property.</span></li> <li><span>The ability to troubleshoot and resolve problems quickly.</span></li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<ul><li><p>Performs a wide variety of complex responsible office functions and administrative support duties.<br>This may include supporting management and staff in business planning, budget tracking, administrative project coordination, and maintaining accurate records.</p><p><strong>In addition, the Program Coordinator:</strong></p><p>Provides comprehensive administrative, operational, and accreditation support to the Medical Internship Program at hospital level, working under the supervision of the Program Director and in coordination with group-level medical education governance structures.</p><p><strong>The role ensures:</strong></p><ul><li><p>Day-to-day operational coordination of the internship program</p></li><li><p>Maintenance of accurate, complete, and survey-ready records</p></li><li><p>Effective support to committees and governance activities</p></li><li><p>Clear communication pathways between interns, faculty, leadership, and institutional oversight bodies</p></li><li><p>Alignment with NIHS, DOH/DHA, and institutional requirements</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Qualification</strong></p><ul><li><p>Bachelor’s degree or equivalent qualification.</p></li></ul><br><p><strong>Licensure</strong></p><ul><li><p>No clinical licensure required.</p></li></ul><br><p><strong>Education</strong></p><ul><li><p>Formal education sufficient to support:</p><ul><li><p>Administrative and operational coordination</p></li><li><p>Accurate record-keeping and documentation management</p></li><li><p>Committee and meeting administration</p></li><li><p>Handling of regulatory and accreditation-related documentation</p></li></ul></li></ul><br><p><strong>Experience</strong></p><ul><li><p>Experience in administrative or coordination roles within:</p><ul><li><p>Medical education, training programs, or healthcare institutions</p></li></ul></li><li><p>Demonstrated experience in:</p><ul><li><p>Coordinating meetings, schedules, and program activities</p></li><li><p>Managing documentation, records, and correspondence</p></li><li><p>Supporting governance or committee-based processes</p></li><li><p>Handling confidential trainee and faculty information</p></li></ul></li><li><p>Experience supporting accreditation, regulatory, or audit-related documentation processes is desirable.</p></li></ul><br><p><strong>Special Skills</strong></p><ul><li><p>Strong organisational and document-management skills</p></li><li><p>Ability to maintain accurate, complete, and audit-ready records</p></li><li><p>Effective written and verbal communication skills for coordination with interns, faculty, and committees</p></li><li><p>Administrative follow-up and action-tracking capability</p></li><li><p>Ability to work within defined governance structures and reporting lines</p></li><li><p>Professional discretion in handling confidential and sensitive information</p></li><li><p>Familiarity with standard office systems and electronic document repositories</p></li></ul><br></li></ul>

About the Organisation<br>Our client is an independent, African-led education and consultation platform focused on helping individuals better understand the market, opportunities, processes and risks associated with building careers and businesses in the UAE and wider Gulf.<br>The platform offers practical education through academies, courses, workshops and mentoring, covering areas such as entrepreneurship, sales, finance, investing, technology, e-commerce, digital marketing and freelancing.<br>The organisation is now looking for an entrepreneurial and hands-on Program Director / General Manager to take ownership of the overall programme, member experience and programme operations.<br>Reports to: Founder<br><br>Role Overview The Program Director will be responsible for the quality, performance and direction of the membership and academy programme.<br>The role will oversee curriculum development, programme scheduling, trainer and mentor management, member engagement, programme performance and operational delivery. The successful candidate will also work closely with the Founder to identify opportunities to improve, expand and scale the platform.<br>This is a hands-on leadership role requiring strong programme management, people leadership, commercial awareness and operational discipline.<br><br>Key Responsibilities<br>Programme & Curriculum Own the overall quality and direction of the academy and membership programme. Develop and continuously improve training curricula across all academies. Decide on relevant classes, workshops and mentoring sessions based on member needs and market demand. Prepare and manage the monthly training calendar. Review lesson plans and training materials to ensure quality and relevance. Monitor attendance, feedback and learning outcomes.<br>Trainer & Mentor Management Recruit, interview and approve trainers and mentors. Coordinate the Academy Lead Trainers. Establish clear standards for trainer quality and delivery. Monitor trainer performance and member feedback. Address performance or reliability issues and replace trainers where required. Build and maintain a strong network of industry experts and mentors.<br>Member Experience Monitor member engagement, attendance and satisfaction. Identify opportunities to improve the member journey and increase programme participation. Analyse feedback and implement improvements. Ensure members consistently receive valuable and relevant training and mentorship.<br>Programme Operations Ensure the smooth delivery of all classes, workshops and mentoring sessions. Coordinate trainers, mentors and internal teams against the programme calendar. Establish efficient processes and SOPs for programme delivery. Work with the Content/LMS Coordinator to ensure classes, recordings and materials are published on time. Resolve operational issues quickly and effectively.<br>Growth & Commercial Development Identify new programme and academy opportunities. Analyse member needs and market trends to develop relevant offerings. Support initiatives that improve membership acquisition, engagement and retention. Identify potential partnerships with industry experts, businesses and other organisations. Monitor the commercial performance of programmes and provide recommendations for growth.<br>Leadership & Reporting Lead and coordinate the programme team and Academy Lead Trainers. Establish clear KPIs and performance expectations. Prepare regular reports for the Founder covering programme performance, member engagement and key challenges. Translate the Founder's vision into structured and executable programmes. Take ownership of problems and develop practical solutions.<br><br>Ideal Candidate<br>We are looking for someone who is more than a programme administrator, someone who can take ownership of a growing education platform and build the people, processes and systems required to scale it.<br>The ideal candidate will have:<br>8 to 12+ years of relevant experience, ideally within education, training, academies, membership platforms, professional development or consulting. Experience managing training programmes, academies or learning platforms. Strong experience managing trainers, mentors, instructors or subject matter experts. Experience developing curricula, programmes and training calendars. Strong people-management and leadership capabilities. Excellent organisational and operational skills. Commercial awareness with an understanding of growth, engagement and retention. Strong reporting, analytical and problem-solving abilities. Experience working directly with founders or senior leadership. A highly hands-on, entrepreneurial and solutions-oriented approach.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <u><strong>Project Manager – Digital Transformation (AI, Cloud &amp; Smart City)</strong></u><br> <br> <strong>Location: </strong>Abu Dhabi, UAE<br> <strong>Experience: </strong>8+ years&nbsp;<br> <strong>Languages:</strong> Fluent English and Mandarin Chinese (Mandatory)<br> <br> We are seeking an experienced Project Manager – Digital Transformation to lead complex, high-impact technology and business transformation initiatives across the UAE. The successful candidate will have a proven track record delivering large-scale digital programs involving AI, cloud, data, analytics, smart city platforms, digital government, and enterprise transformation initiatives.&nbsp;<br> <br> This role requires a strategic delivery leader capable of operating at the intersection of business, technology, and vendor ecosystems. The ideal candidate will possess strong expertise in project governance, stakeholder management, operating model transformation, and multi-vendor program delivery within government, public sector, financial services, transportation, or large enterprise environments.&nbsp;<br> <br> <u>Key Responsibilities</u> <ul> <li>Lead the end-to-end delivery of complex digital transformation programs from strategy through execution and implementation.&nbsp; </li><li>Develop and manage transformation roadmaps, operating models, governance structures, and project delivery frameworks. </li><li>Drive initiatives involving AI, cloud services, data platforms, analytics, automation, and smart city technologies.&nbsp; </li><li>Establish and maintain effective project governance, reporting, risk management, and escalation processes. </li><li>Act as the primary liaison between business stakeholders, technical teams, government authorities, vendors, and external partners. </li><li>Manage third-party vendors and strategic partners, including contract oversight, SLA performance, KPI monitoring, and delivery assurance.&nbsp; </li><li>Facilitate workshops, requirements gathering sessions, prioritization meetings, and executive steering committee reviews.&nbsp; </li><li>Ensure alignment between strategic objectives, business priorities, and technology delivery outcomes.&nbsp; </li><li>Identify, assess, and mitigate project risks while ensuring compliance with local regulations and organizational standards. </li><li>Drive cross-functional collaboration across technology, operations, business, product, compliance, and external delivery teams. </li></ul> <u>Required Experience</u> <ul> <li>8+ years of project or program management experience delivering technology and business transformation initiatives.&nbsp; </li><li>Strong experience leading digital transformation projects within government, public sector, smart city, transportation, financial services, or large enterprise environments.&nbsp; </li><li>Demonstrated experience delivering AI, cloud, data, analytics, digital platform, automation, or enterprise technology programs. </li><li>Proven success managing multiple external vendors, partners, system integrators, and third-party service providers. </li><li>Experience establishing governance frameworks, PMO structures, risk controls, and change management processes. </li><li>Strong stakeholder management experience working with executive leadership, C-suite stakeholders, government entities, and cross-functional teams. </li><li>Experience working in UAE or GCC markets is highly preferred </li></ul> #LI-MW1 <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon’s Unified Alternate Fulfillment channel (UAF) team is looking for an experienced Program Manager for regional program management across Africa, Middle East and Turkey (AMET region) to expand the network of Seller Flex, Vendor Flex and Direct fulfillment channels.<br>Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. As a Program Manager, the mission will be to pioneer new ways of thinking, designing and delivering exceptional results. By collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.<br>Key job responsibilities<br>• Create innovative solutions using data and research to address wider challenges in your organization.<br>• Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations.<br>• Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish.<br>• Enhance operational performance on every program in partnership with your stakeholders.<br>A day in the life<br>As a Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.<br>Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.<br>About the team<br>The Global Specialty Fulfillment (GSF) organization covers specialized function such as Heavy and Bulky fulfillment network, Ultra Fast grocery deliveries and Unified Alternate Fulfillment (UAF). The UAF channels allow Amazon to fulfill customer orders directly from our vendor/ seller warehouse, offering millions of new selection while holding the same Prime bar of customer experience (CX) as provided by Amazon FCs.<br>- 3+ years of program or project management experience<br>- 3+ years of working cross functionally with tech and non-tech teams experience<br>- 3+ years of defining and implementing process improvement initiatives using data and metrics experience<br>- Bachelor's degree<br>- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL<br>- Experience defining program requirements and using data and metrics to determine improvements<br>- 3+ years of driving end to end delivery, and communicating results to senior leadership experience<br>- 3+ years of driving process improvements experience<br>- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization<br>- Experience building processes, project management, and schedules<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Assistant Manager, Lost Chambers</span></span></span>&nbsp;<br><span><span>(<span>20518</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p><span><strong>About The Role </strong></span></p><br> <p><span>The Assistant Manager is responsible for overseeing the successful operations and management of the Lost Chambers Aquarium Marine Educator team to deliver conservation education programming to guests using professional and effective communication and delivery methods. The development and training of self and direct reports is frequent and consistent to maintain quality and delivery of current, accurate information in an enthusiastic, educational and fun way. Plays an active role in assisting to develop and implement educational activities and programme evaluation in line with the Education Strategy and AZA Standards.</span></p><br> <p><span><strong>Key Duties and Responsibilities</strong></span></p><br> <ul> <li><span>Overseas the daily operations of the Marine Educator team to ensure the appropriate delivery of educational activities is maintained and of the highest standards</span></li> <li><span>Interacts and engages with guests and colleagues in an engaging and professional manner sharing information about marine life and conservation, and ensure Marine Educators comply to the same</span></li> <li><span>Delivers and delegates the educational programs and marine animal activities upon the needs of the operation, with flexibility to meet needs of small and large groups. Monitors school and other educational program bookings and ensures required resources and team are briefed to deliver the best guest experience.</span></li> <li><span>Ensures that coaching and development on detailed knowledge of marine life, conservation and interpretation methods is carried out by supervisors through structured listening, research, participation, and delivery to Marine Educators by using learning resources provided. Ability to provide constructive feedback on frequent trainings and assessments</span></li> <li><span>Liaises closely with Admissions and Dive teams to update Marine Educators on educational programs and tours.&nbsp;</span></li> <li><span>Carries out and delegates administrative duties including scheduling, ordering of supplies, planning of events and generating reports.&nbsp;</span></li> <li><span>Supports the Manager, Conservation and Education in the development and implementation of both informal and formal educational programming, in line with the Education Strategy and AZA Standards.</span></li> <li><span>Undertake and generate reports relating to education and guest evaluation to inform educational programming enhancements and ensure KPI’s are met.</span></li> <li><span>Oversee and conduct regular quality and performance assessments for Marine Educators and Team Leaders in line with the training and assessment plan</span></li> <li><span>Continuous personal and professional development must be carried out for self and for Marine Educators with emphasis on conservation education&nbsp;&nbsp;</span></li> <li><span>Ensures that service standards are carried out by self and Marine Educators to maintain and exceed department targets for quality assurance guest surveys.</span></li> <li><span>Oversees that all information contained in SOP’s and department manuals are current and accurate</span></li> <li><span>Organizes and delivers meetings and trainings as needed</span></li> <li><span>Ensures a clean and safe environment for guests is maintained and the Marine Educator team abides by correct animal welfare practices.&nbsp;&nbsp;</span></li> <li><span>Assists in tracking, assessing and coaching colleagues conducting cross exposure programmes</span></li> <li><span>Assists in the recruiting of high-quality colleagues and manages the development, motivation, and retention of colleagues. Conducts and oversees sufficient onboarding for new colleagues in line with the onboarding plan.</span></li> <li><span>Assists in managing colleague performance through coaching and recognition, annual performance reviews, where applicable to improve colleagues’ output.&nbsp;</span></li> <li><span>Assist in performing disciplinary action and counseling when needed to ensure accountability and performance expectations are met.</span></li> <li><span>Promotes Colleague Engagement to maintain engaged colleagues throughout the course of the year.</span></li> <li><span>Assists in conflict resolution in difficult guest transactions. Must be skilled in articulate and professional communication, both verbally and written.</span></li> <li><span>Assists in conflict resolution involving colleagues and manage performance regularly. Must be skilled in articulate and professional communication, both verbally and written in accordance with HR practices and progressive correction.</span></li> <li><span>Liaise closely with Sales, DMCs, PR and Marketing departments for groups and media shoots</span></li> <li><span>Executes any additional and reasonable duties that may be asked in order to successfully, and efficiently carry out Aquarium operations.</span></li> </ul> <p><span><span><strong>About You</strong></span></span></p><br> <ul> <li><span>Bachelor’s Degree, preferably in Education, Biology, Zoology, Marine Science, Communication, or related field (desirable)</span></li> <li><span>Supervisory Experience of at least 2+ years</span></li> <li><span>Previous Experience in Education and Guest Experience in a zoo, aquarium or museum is required&nbsp;</span></li> <li><span>Previous experience in the development and implementation of educational programmes and materials</span></li> <li><span>Skills in conducting education evaluation for educational activities</span></li> <li><span>Proficient Skills in Microsoft Office / Outlook / Excel / Word / PowerPoint</span></li> <li><span>Strong interpersonal skills &amp; organizational skills</span></li> <li><span>Strong administrative abilities accompanying a strong customer focus.</span></li> <li><span>Leadership abilities including but not limited to strong communication skills, follow-up &amp; task management.</span></li> <li><span>Ability to work outdoors, as well as fast-paced conditions.</span></li> <li><span>Must be able to stand for long time periods and be able to be fit to walk around the property.</span></li> <li><span>The ability to troubleshoot and resolve problems quickly.</span></li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

Role Description The Program Manager will oversee planning, coordination, and continuous improvement of Vigie SP’s legal monitoring programs for firefighters in a part-time, remote capacity. Responsibilities include defining program objectives and timelines, organizing workflows, and aligning activities with organizational priorities and legal requirements. The role involves coordinating with legal experts, contributors, and internal stakeholders, managing communication and documentation, and ensuring that deliverables are accurate, timely, and accessible to users. The Program Manager will track key performance indicators, prepare concise status reports, and proactively identify risks and opportunities to enhance service quality. This position also contributes to process optimization, tool and platform improvements, and the development of clear guidelines and resources for program participants.<br>Qualifications<br> Program and project management skills, including planning, prioritization, and coordination of multiple activities. Strong organizational and time management skills suitable for part-time, remote work. Excellent written and verbal communication skills, with the ability to synthesize complex legal or regulatory information clearly. Ability to collaborate effectively with cross-functional teams, external partners, and subject-matter experts. Comfort with digital tools, online collaboration platforms, and basic data tracking or reporting. Proactive problem-solving skills and attention to detail in documentation and process management. Experience in legal, regulatory, public safety, or nonprofit environments is an advantage. Relevant education in law, public administration, management, or a related field, or equivalent practical experience.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><br>The Risk Management Officer is responsible for overseeing and coordinating all risk and safety efforts across the facility, including budgeting, program design, delivery, and evaluation. The role involves establishing a strategic vision supporting organizational continuity and safeguarding against risks. Success involves effective risk mitigation, maintaining compliance, and fostering a safe environment for patients, staff, and visitors.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Managing the Department</strong></p><p><br></p><ul><li><p>Provide leadership, vision, and strategy to the department.</p></li><li><p>Develop, implement, and evaluate departmental goals, objectives, and programs.</p></li><li><p>Develop a comprehensive facility-wide risk and safety program for business continuity.</p></li><li><p>Identify and analyze loss exposure; implement plans to minimize liability and asset losses.</p></li><li><p>Coordinate administrative and clinical activities within the department.</p></li><li><p>Prepare long and short-term fiscal budget and resource allocation plan.</p></li></ul><p><br></p><p><strong>Occupational Health and Safety</strong></p><p><br></p><ul><li><p>Provide leadership and guidance to improve emergency response and risk perception.</p></li><li><p>Develop and maintain a management plan for emergency response and recovery.</p></li><li><p>Assess, plan, implement, and evaluate occupational disease screening and prevention.</p></li><li><p>Design and ensure delivery of pre-employment medical reviews and visa medical assessments.</p></li><li><p>Implement and manage health promotion programs.</p></li><li><p>Ensure compliance with safety standards and regulatory requirements.</p></li><li><p>Track, analyze, and train staff on safety and accident prevention.</p></li></ul><p><br></p><p><strong>Interdepartmental Coordination</strong></p><p><br></p><ul><li><p>Deliver occupational health and safety services across all departments.</p></li><li><p>Collaborate with groups like DHA, Facility Management, Security in investigations and assessments.</p></li><li><p>Plan, implement, and coordinate emergency response plans with all departments.</p></li></ul><p><br></p><p><strong>Developing Standards and Procedures</strong></p><p><br></p><ul><li><p>Develop standards, procedures, and protocols for health and safety and emergency preparedness.</p></li><li><p>Identify areas for process improvement and assist in development plans.</p></li><li><p>Promote continuous improvement in health and safety services.</p></li><li><p>Identify and manage risks to the organization.</p></li><li><p>Determine interventions based on assessment data.</p></li><li><p>Develop or revise programs to meet organizational requirements.</p></li></ul><p><br></p><p><strong>Compliance and Quality Assurance</strong></p><p><br></p><ul><li><p>Develop and maintain risk and safety policies to manage resident risks.</p></li><li><p>Conduct inspections to comply with accreditation and regulatory standards.</p></li><li><p>Ensure a hazard-free environment according to local codes and standards.</p></li><li><p>Coordinate risk management data collection and analysis.</p></li><li><p>Facilitate proactive risk reduction using tools like Failure Mode Effect Analysis.</p></li></ul><p><br></p><p><strong>Staff Management</strong></p><p><br></p><ul><li><p>Identify staff education requirements related to occupational health and safety.</p></li><li><p>Ensure orientation and ongoing educational needs are met.</p></li><li><p>Communicate and collaborate in the delivery of health and safety services.</p></li><li><p>Act as a staff and patient advocate.</p></li><li><p>Represent health and safety on interdisciplinary committees.</p></li></ul><p><br></p><p><strong>Committee Leadership</strong></p><p><br></p><ul><li><p>Serve as chairperson on relevant safety and disaster planning committees.</p></li><li><p>Coordinate emergency planning services and educate staff on roles during emergencies.</p></li><li><p>Maintain liaison with local authorities, Fire Department, etc.</p></li><li><p>Ensure updated policies on shared folders and communicate to senior management.</p></li></ul><p><br></p><p><strong>Policy Compliance and Personal Effectiveness</strong></p><p><br></p><ul><li><p>Consistently comply with facility's policies and those of DHA.</p></li><li><p>Complete regulatory requirements, including licensure and certifications.</p></li><li><p>Maintain confidentiality in accordance with facility policy.</p></li><li><p>Promote customer service standards and serve as a brand ambassador.</p></li><li><p>Recognize the necessity of continuous skill development.</p></li><li><p>Build key partnerships within the organization.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>Excellent command of oral and written English.</p></li><li><p>Competency in interpersonal communication with healthcare professionals.</p></li><li><p>Skill in organizing resources and establishing priorities.</p></li><li><p>Advanced proficiency in MS Word, Excel, PowerPoint, and Access.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>Bachelor's degree in a related field such as Science or Nursing.</p></li><li><p>Master's degree in Management or Healthcare Sciences.</p></li><li><p>Minimum 5 years of experience in a healthcare setting, with team management experience.</p></li><li><p>Proficiency in investigation tools, root cause analysis, and quality improvement programs.</p></li></ul><p><br></p></li></ul><p></p></section>

Job Summary We are seeking an experienced Technical Project Manager with strong Banking domain experience to lead and manage a large-scale Genesys migration program from the bank's side. The ideal candidate must have hands-on experience managing Genesys Cloud migration projects, coordinating multiple stakeholders, vendors, technology teams, and business units while ensuring successful delivery within scope, budget, timelines, and regulatory requirements. Experience with Genesys Engage will be considered a significant advantage. Mandatory Skills Banking / Financial Services domain experience. Proven experience managing Genesys Cloud implementation or migration projects. Experience leading contact center transformation programs. Strong Technical Project Management experience. Vendor and stakeholder management. Program governance and delivery management. Experience managing large enterprise migrations and integrations. Knowledge of Agile, Waterfall, and Hybrid delivery methodologies. Excellent communication and leadership skills. Added Advantage Experience with Genesys Engage platform. Experience in migration from Genesys Engage to Genesys Cloud. Certifications in PMP, PRINCE2, Scrum, Agile, or equivalent. Experience with banking contact center operations and customer experience transformation initiatives.

Role Description The Executive Director will provide overall strategic and operational leadership for مدينة السليمانيه in a part-time, remote capacity. This role includes defining organizational priorities, overseeing programs and initiatives, and ensuring alignment with the organization’s mission and long-term goals. The Executive Director will manage budgets, monitor financial performance, and support fundraising and partnership development. Day-to-day responsibilities include supervising and mentoring team members, coordinating cross-functional work, preparing reports for stakeholders, and ensuring compliance with relevant policies and regulations. The Executive Director will also represent the organization in external meetings, build relationships with community and institutional partners, and continually assess and improve organizational processes.<br>Qualifications<br> Demonstrated leadership and management skills, including experience overseeing teams, setting priorities, and guiding organizational strategy. Strong financial and operational oversight capabilities, with experience in budgeting, reporting, and resource allocation. Ability to build and maintain relationships with stakeholders, including partners, donors, and community organizations, and to represent the organization professionally. Excellent communication skills, both written and verbal, with the ability to present complex information clearly to diverse audiences. Proven experience in planning and executing programs or projects, including setting goals, monitoring progress, and evaluating outcomes. Comfort working independently in a remote, part-time environment, with strong organizational and time-management skills. Bachelor’s degree in a relevant field such as Management, Public Administration, Nonprofit Management, or a related discipline; advanced degree is an advantage. Prior experience in nonprofit, governmental, or community-based organizations, especially in executive or director-level roles, is highly beneficial.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Job Purpose:</span></p><br><p><span>Oversee the planning, design, and execution, of Gold Line Metro portfolio (Civil, MEP, Systems, Buildings, Tunnels, Enabling Utility works, and Expropriation), ensuring alignment with Dubai and RTA strategies, delivery of project by 9/9/2032, and compliance with the corporate governance framework.</span><span>Ensure the project execution and program management components align with RTA’s strategic objectives, governance frameworks, quality standards, approved budgets, and operational excellence standards. Provide strategic advice, monitor performance, and coordinate with partners to maintain</span><span>compliant, efficient, and results-driven delivery.</span></p><br><p><span>Roles &amp; Accountabilities:</span></p><br><p><span>Strategy</span><span>• Serve as the primary advisor to Director and CEO on Gold Line Metro portfolio priorities and benefits realization.</span><span>• Ensure Gold Line Metro rail project objectives are aligned with RTA strategy, governance framework and corporate technical standards and Dubai Strategic Plan, with a focus on design standards, construction quality, asset lifecycle, and infrastructure integration.</span><span>• Maintain consistency between program objectives and Dubai’s wider urban development frameworks and approved transport and infrastructure masterplan.</span><span>• Participate in strategic committees for Gold Line Metro project and coordinate corporate partnerships, and participation in external forums/agreements; follow up on outputs and performance commitments.</span><span>• Approve and Oversee tracking and review of program-level design, including integration of sustainability requirements, cost-efficient design solutions, and adherence to approved design delivery schedules.</span><span>• Review and approve the construction policies, safety standards, and technical procedures in collaboration with engineering and quality teams for the project.</span><span>• Drive the integration of sustainability, environmental, safety, and resilience goals across project planning, design and execution, ensuring consistent adoption of green design standards, safety compliance, and environmental impact mitigation across the projects.</span></p><br><p><span>Operations</span><span>• Review and track design submissions, contractor mobilization, and work design progress to support delivery milestones.</span><span>• Conduct review and provide preliminary approvals on vendor and contractor deliverables to ensure alignment with program requirements, rail design standards and specifications.</span><span>• Monitor Gold Line Metro program lifecycle and performance including milestones, budgets, resource utilization, risk/challenge analysis and deliverables; prepare progress and completion reports and highlight deviations and recovery actions to the Director and CEO.</span><span>• Provide oversight and application of value management principles during Gold Line Metro project phases key stages, reviewing comprehensive reports, with recommendations for cost reduction, service improvement, operational resilience.</span><span>• Manage project testing, commissioning, and certification processes, ensuring delivery of assets and documentation to RTA concerned departments as per approved timelines.</span><span>• Oversee delivery, review, and approval of final project documentation including as-built drawings, O&amp;M manuals, warranties, and spare parts lists in accordance with approved procedures.</span><span>• Align multidisciplinary rail design, review, and approval process covering architectural, systems, structural, civil, MEP, accessibility, and signage elements including amendments and updates to ensure compliance.</span><span>• Review variation orders for Gold Line Metro project, analyze root causes and justifications, ensure data validity, and submit recommendations and reports to the Director and CEO, as per RTA procedures.</span><span>• Manage internal and external stakeholder communication with RTA departments, government/semi-government entities, engineering teams, consultants, and contractors, to ensure multimodal integration, right-of-way resolution, seamless station connectivity, and resolve any operational challenges.</span><span>• Lead preparation and ensure readiness of required briefs, documents, and presentations to higher management.</span><span>• Manage project suggestions, complaints, and escalations related to design issues, contractor delays and technical non-compliance and risks, to raise reports and recommendations.</span><span>• Oversee maintenance of documentation repositories and reporting systems to ensure traceability and transparency across all infrastructure design projects.</span></p><br><p><span>Product / Process Improvement</span><span>• Champion digital transformation and predictive project control by integrating advanced tools (e.g., BIM, GIS, AI-enabled project tracking) into design and commercial governance.</span><span>• Review performance reports and statistical data to identify challenges and propose actionable solutions.</span><span>• Assist in dissemination of pioneering practices and lessons learned from projects in rail.</span><span>• Guide the benchmarking of rail design performance against global best practices and lead continuous-improvement initiatives.</span><span>• Provide recommendations on AI initiatives (including Proof of Concepts and use-case validation); ensure compliance with corporate documents.</span><span>• Promote a culture of innovation and motivate departments to adopt cutting-edge solutions.</span><span>• Support capacity-building sessions and awareness initiatives to strengthen program and project delivery capabilities.</span></p><br><p><span>Physical Working Conditions</span><span>• Hybrid role with regular field visits, design coordination walkthroughs, site inspections, testing oversight, and handover reviews to ensure quality compliance, address issues, and validate design implementation.</span></p><br> <p>Education:</p><br><ul><li>Bachelor's degree/ Master’s degree in Civil Engineering, Architecture, Project Management, Construction Management or Infrastructure Planning.</li></ul><p>Experience:</p><br><ul><li>Minimum 15 years of experience with at least 13 years of experience in program management in related functional area and 5 years of experience with government agencies.</li></ul><p>Qualification:</p><br><ul><li>Professional Certificate in Program Management (PgMP), PMP Certificate is a must.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon is looking for a motivated individual for the profile of ACES (Amazon Customer Excellence Systems) Program Manager III for its MEATR operations team. The candidate should enjoy getting their hands dirty, working on the floor for conducting time and motion studies and analysis and looking around the corners for solutions with the aim of optimization of cost and productivity in Amazon Rush last mile delivery stations. <br>As an ACES (Amazon Customer Excellence Systems) program manager III, you will be the subject matter expert for Rush operations driving cost optimization for UAE operations in addition to supporting network speed and DEX projects. <br>You will be a subject matter expert on Rush operations and tools focusing on safety, quality, productivity, and delivery associate experience agenda as well as network speed projects. You should be able to think big to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes, Amazon’s UTR, OTR and routing technologies. <br>This role calls for an individual who can own all aspects of how transportation impacts customer experience, and operator experience; monitor metrics, determine, then drive any initiatives necessary to improve it. It requires an individual to showcase judgement and decision-making skills to balance customer experience with financial impact. This position offers a broad exposure to various business, financial, and technical teams within Amazon. <br>The successful candidate will be a person who enjoys and excels at dealing with ambiguity and design and define products/programs with little information. He / She will have excellent written and verbal communication skills, the ability to create and sustain urgency, and a proven ability to lead cross-functional projects including communication across all levels and teams in the organization: senior leaders, technical teams, finance, business, and operations leaders.<br>Key job responsibilities<br>• owning SPD/SPR/utilization improvement roadmap, <br>• leading cost-per-unit reduction programs, <br>• driving routing efficiency initiatives, <br>• managing labor plan assumptions &amp; demand-shaping programs, <br>• conducting data-driven analysis for pilot and expansion evaluation, <br>• influencing cross-functional stakeholders (DEX, Finance, Tech, Ops), <br>• building scalable mechanisms (WBRs, dashboards), <br>• working closely with finance BPs on planning cycles assumptions (OP1, QxG, 3YF),<br>and writing 6-pagers/narratives.<br>- 5+ years of program or project management experience<br>- Experience using data and metrics to determine and drive improvements<br>- Experience owning program strategy, end to end delivery, and communicating results to senior leadership<br>- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership<br>- Bachelor's degree<br>- 2+ years of driving process improvements experience<br>- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<ul><li><p>Conduct regular camp visits and engage directly with employees.</p></li><li><p>Develop and implement employee welfare, wellbeing, and engagement initiatives.</p></li><li><p>Organize sports, cultural, social, recreational, and CSR activities.</p></li><li><p>Act as a trusted point of contact for employee welfare concerns.</p></li><li><p>Work closely with HR and Operations to improve employee morale, engagement, and retention.</p></li><li><p>Develop employee recognition and long-service initiatives.</p></li><li><p>Monitor welfare trends and recommend improvements to management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 10 years of relevant experience in Employee Welfare, Engagement, or Employee Relations.</p></li><li><p>Strong experience working with large blue-collar and multicultural workforces in the UAE.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to communicate in several languages relevant to the UAE labour market is highly preferred.</p></li><li><p>Willing to regularly visit labour camps across the UAE</p></li></ul><br><p>We are looking for an experienced Employee Welfare & Engagement Manager to support our large, multicultural blue-collar workforce across labour camps in the UAE.</p><br><p>This position is focused specifically on employee welfare and engagement and does not include responsibility for camp facilities.</p><br><p>#Hiring #EmployeeWelfare #EmployeeEngagement #HRJobs #UAEJobs #BlueCollarWorkforce</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon is seeking a Program Manager in the 3P -External Fulfillment organization in Dubai to focus on EF program &amp; product strategy to drive growth &amp; improve customer &amp; seller experience in MENA.<br>As a PM, you will be responsible for planning, implementing, and evaluating products and initiatives , ensuring efficient and effective delivery experience and seller experience for our channels. Your role will involve collaborating with cross-functional teams, ideating and launching new programs and products on the roadmap.<br>- 3+ years of program or project management experience<br>- 3+ years of working cross functionally with tech and non-tech teams experience<br>- 3+ years of defining and implementing process improvement initiatives using data and metrics experience<br>- Bachelor's degree<br>- Experience defining program requirements and using data and metrics to determine improvements<br>- 3+ years of driving end to end delivery, and communicating results to senior leadership experience<br>- 3+ years of driving process improvements experience<br>- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization<br>- Experience building processes, project management, and schedules<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Johnson Controls, we're building the future of smart, sustainable, and AI-powered buildings through our OpenBlue platform. As Associate Director, Product Operations, you will be the operational leader enabling successful execution across our growing OpenBlue portfolio, helping product, engineering, AI, commercial, and customer success teams deliver exceptional customer outcomes at scale.</p><br><p>You will play a critical role in connecting strategy to execution, ensuring alignment across teams, managing key customer programs, supporting commercial growth, and driving operational excellence across a diverse portfolio of digital and AI-enabled solutions.</p><br><p><b>What You Will Do</b></p><br><p><b>Lead Cross-Portfolio Program Execution</b></p><br><ul><li>Drive the successful delivery of complex, multi-product programs across the OpenBlue portfolio.</li><li>Ensure initiatives are delivered on time, within scope, and aligned to strategic business priorities.</li><li>Manage risks, dependencies, escalations, and resource alignment across multiple teams.</li></ul><p><b>Enable Exceptional Customer Success</b></p><br><ul><li>Act as a trusted partner to Customer Success teams and serve as a key escalation point for portfolio-wide customer needs.</li><li>Support customer onboarding, adoption, and expansion efforts across OpenBlue solutions.</li><li>Help ensure customer feedback is translated into actionable product and operational improvements.</li></ul><p><b>Support Commercial Growth</b></p><br><ul><li>Partner with Commercial and Sales teams to support RFPs, RFIs, and strategic customer opportunities.</li><li>Coordinate contributions from Product, Engineering, AI, UI/UX, and Delivery teams to develop compelling customer proposals.</li><li>Track proposal outcomes and identify opportunities to improve future win rates.</li></ul><p><b>Drive Portfolio Planning and Operational Excellence</b></p><br><ul><li>Lead integrated Program Increment (PI) planning activities across Product, Engineering, AI, and UX teams.</li><li>Ensure roadmap alignment, visibility, and execution consistency across the OpenBlue portfolio.</li><li>Foster collaboration and transparency to support efficient decision-making and delivery.</li></ul><p><b>Support Portfolio Performance and Growth</b></p><br><ul><li>Monitor portfolio health through financial, operational, and customer success metrics.</li><li>Partner with Product and Finance leaders on forecasting, budgeting, profitability tracking, and resource planning.</li><li>Help ensure investments align with strategic growth objectives.</li></ul><p><b>Accelerate AI and Portfolio Transformation</b></p><br><ul><li>Support the evolution of OpenBlue toward AI-native and GenAI-powered solutions.</li><li>Partner with product and AI leaders to operationalize new technologies across the portfolio.</li><li>Help establish scalable delivery frameworks that support innovation and customer value.</li></ul><p><b>How You Will Do It</b></p><br><ul><li>Build strong relationships across Product Management, Engineering, Customer Success, Commercial, Finance, and AI teams.</li><li>Bring structure, governance, and operational discipline to complex, fast-moving initiatives.</li><li>Use data and business insights to drive decision-making and prioritization.</li><li>Facilitate alignment across stakeholders with competing priorities and objectives.</li><li>Balance strategic thinking with hands-on execution to ensure business outcomes are achieved.</li><li>Create clear communication channels that keep teams informed, engaged, and focused on customer success.</li></ul><p><b>What We Are Looking For</b></p><br><p><b>Required Qualifications</b></p><br><ul><li>15+ years of experience in Product Operations, Program Management, Product Management, Business Operations, or related leadership roles.</li><li>Demonstrated success leading large-scale, cross-functional programs within technology, SaaS, digital platform, or enterprise software environments.</li><li>Strong experience working across Product, Engineering, and Business teams.</li><li>Experience leading complex stakeholder groups and influencing executive-level decision making.</li><li>Knowledge of Agile delivery methodologies, PI Planning, and portfolio management practices.</li><li>Strong financial and business acumen, including forecasting, budgeting, profitability tracking, and portfolio reporting.</li><li>Excellent communication, relationship-building, and problem-solving skills.</li><li>Proven ability to operate effectively in a highly collaborative, global environment.</li></ul><p><b>Preferred Qualifications</b></p><br><ul><li>Experience supporting enterprise software RFPs and complex customer procurement processes.</li><li>Background in smart buildings, IoT, sustainability, workplace solutions, HVAC technologies, or digital building platforms.</li><li>Experience working with AI, machine learning, GenAI, or AI-enabled product portfolios.</li><li>Familiarity with OpenBlue or comparable enterprise platforms.</li><li>PMP, Agile, SAFe, or other relevant project/program management certifications.</li><li>Experience managing large-scale portfolios within enterprise B2B organizations.</li></ul><p><b>Why Join Us?</b></p><br><p>You'll have the opportunity to shape the operational future of OpenBlue while working at the intersection of digital transformation, AI innovation, sustainability, and smart building technology. This is a highly visible leadership role with significant impact across product strategy, customer success, commercial growth, and portfolio performance.</p><br><p>#LI-JM1</p><br> </div>