وظائف مندوب تحصيل في الإمارات

Role Description: This is a full-time, on-site Debt Collector role based in Dubai, United Arab Emirates. The Debt Collector is responsible for contacting customers to follow up on outstanding payments and ensuring timely cash collection in line with company policies. Daily tasks include maintaining accurate records of communications, updating account statuses, and coordinating with the finance team to reconcile accounts and resolve discrepancies. The role also involves preparing regular reports on collection activities, monitoring aging receivables, and escalating complex cases when necessary. The Debt Collector is expected to uphold professional standards, maintain confidentiality, and contribute to a positive customer experience while safeguarding the company’s financial interests. Qualifications Strong skills in Debt Collection and Cash Collection, with experience managing overdue accounts and payment follow-ups. Effective Communication skills, including clear verbal and written communication and professional customer interaction. Solid Computer Literacy, including proficiency in spreadsheets, accounting or ERP systems, and basic office software. Understanding of Finance principles related to receivables, credit control, and account reconciliation. Attention to detail, accuracy in record-keeping, and ability to work with numerical data. Strong negotiation, problem-solving, and conflict-resolution capabilities. Ability to work on-site in Dubai, manage workload independently, and meet deadlines under time pressure. Previous experience in collections, credit control, or a similar role; experience in manufacturing or trading environments is an advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Customer Contact and Follow-up</strong></p><ul><li><p>Contact customers regarding overdue balances through phone calls and field visits.</p></li><li><p>Collect cash and cheque payments from customers.</p></li><li><p>Follow up on payment commitments/schedule &nbsp;and outstanding balance.</p></li><li><p>Handle customer queries and resolve payment-related issues.</p></li></ul><p><strong>Payment Negotiation and Recovery</strong></p><ul><li><p>Negotiate payment plans and suitable settlement arrangements.</p></li><li><p>Encourage customers to clear overdue amounts within agreed timelines.</p></li><li><p>Escalate unresolved overdue accounts to the appropriate team when necessary.</p></li></ul><p><strong>Account Resolution</strong></p><ul><li><p>Maintain &nbsp;collection records in excel</p></li><li><p>Support the timely recovery of outstanding debts.</p></li><li><p>Coordinate with internal teams to resolve payment discrepancies.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Basic to intermediate proficiency in Microsoft Excel.</p></li><li><p>Good communication and negotiation skills.</p></li><li><p>Ability to maintain accurate records and follow up on collections.</p></li><li><p>Valid UAE Manual driving license is Mandatory&nbsp;</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>Job Summary:</strong></p><p>The Driver / Sample Collector is responsible for the safe and timely collection and transportation from client locations to the laboratory. This role requires adherence to safety and hygiene standards, proper handling of samples, and maintenance of accurate documentation.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Drive company vehicle to various client sites for sample collection and delivery.</p></li><li><p>Collect samples (e.g., water, air, food, medical, or oil) as per company protocol.</p></li><li><p>Ensure proper labelling, packaging, and transportation of samples to prevent contamination or damage.</p></li><li><p>Follow safety procedures and hygiene protocols during collection and transport.</p></li><li><p>Maintain accurate records of samples collected, delivery logs, and client acknowledgements.</p></li><li><p>Perform routine vehicle checks and ensure cleanliness and basic maintenance of the assigned vehicle.</p></li><li><p>Coordinate with the lab team for scheduling and urgent pickups.</p></li><li><p>Handle samples with confidentiality and professionalism.</p></li><li><p>Report any incidents, delays, or issues encountered during the duty.</p></li><li><p>Carry out staff pick-up and drop-off duties as requested by the Sample/Transport Coordinator.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p><strong>UAE Valid driver’s license mandatory with a clean driving record. (Manual /Auto)</strong></p></li><li><p>High school diploma or equivalent preferred.</p></li><li><p>Prior experience in sample collection or as a professional driver is an advantage.</p></li><li><p>Knowledge of local routes and traffic regulations.</p></li><li><p>Ability to handle and transport fragile or hazardous materials safely.</p></li><li><p>Good communication skills and professional appearance.</p></li><li><p>Physically fit and able to lift/carry sample containers when required.</p></li><li><p>Punctual, reliable, and detail oriented.</p></li><li><p><strong>Only candidates residing in the UAE will be considered.</strong></p></li><li><p><strong>Male candidates only</strong></p></li></ul><p><br></p><p></p></section>

<p>A recognized company is looking for a Driver / Delivery Driver to handle transportation and delivery activities safely, efficiently, and on schedule. The ideal candidate should have good knowledge of UAE roads, a valid UAE driving license, and a responsible approach to vehicle and delivery handling.</p> <p>Key Responsibilities<br /> Safely transport and deliver products, documents, or materials to assigned locations.<br /> Follow planned routes and delivery schedules efficiently.<br /> Load, secure, and unload goods safely.<br /> Verify delivery quantities and obtain required delivery confirmations.<br /> Maintain accurate delivery records and related documentation.<br /> Communicate professionally with customers and recipients.<br /> Inspect the vehicle regularly and report maintenance issues promptly.<br /> Keep the vehicle clean and in good operating condition.<br /> Follow UAE traffic regulations and company safety procedures.<br /> Coordinate with warehouse, logistics, and operations teams.<br /> Report delays, delivery issues, accidents, or vehicle problems to the supervisor.<br /> Complete assigned deliveries within the required timeframe.<br /> Requirements<br /> Valid UAE driving license appropriate for the assigned vehicle.<br /> Previous driving or delivery experience is preferred.<br /> Good knowledge of Dubai and UAE roads.<br /> Safe and responsible driving habits.<br /> Good communication and customer-service skills.<br /> Ability to use GPS and navigation applications.<br /> Physically fit and able to assist with loading and unloading when required.<br /> Punctual, reliable, and responsible.<br /> Candidates with relevant UAE driving experience are preferred.<br /> Benefits<br /> Competitive salary<br /> Employment benefits<br /> Training and development opportunities<br /> Career growth opportunities<br /> Professional working environment<br /> Application</p> <p>Take the next step in your career! Share your updated CV via:</p> <p>&#x1f4f1; WhatsApp: +971 582297907<br /> &#x1f4e7; Email: aljamal.music.and.events@gmail.com</p>

<p>A reputable company is seeking Delivery Drivers to ensure the safe and timely delivery of goods while providing excellent customer service.</p> <p>Requirements:</p> <p>Valid UAE driving license (appropriate category).<br /> High school diploma or equivalent.<br /> Good knowledge of UAE roads and traffic regulations.<br /> Good communication and customer service skills.<br /> Physically fit and responsible.<br /> Freshers with a valid UAE driving license are welcome to apply.<br /> Applicants may send cv via WhatsApp number 0542765817</p>

<p>A reputable company is seeking Delivery Drivers to ensure the safe and timely delivery of goods while providing excellent customer service.</p> <p>Requirements:</p> <p>Valid UAE driving license (appropriate category).<br /> High school diploma or equivalent.<br /> Good knowledge of UAE roads and traffic regulations.<br /> Good communication and customer service skills.<br /> Physically fit and responsible.<br /> Freshers with a valid UAE driving license are welcome to apply.<br /> Applicants may send cv via WhatsApp number 0542765817</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Looking for a reliable, responsible, and customer-oriented Delivery Driver to join our team. The successful candidate will be responsible for the safe and timely delivery of company products to customers across the UAE while maintaining high standards of professionalism and customer service.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Deliver products to customers safely and on time.</p></li><li><p>Load, unload, and handle products carefully to avoid damage.</p></li><li><p>Verify delivery items against delivery notes and obtain customer signatures upon delivery.</p></li><li><p>Collect payments, cheques, or documents from customers when required.</p></li><li><p>Assist with packing, loading, and organizing deliveries in the warehouse.</p></li><li><p>Ensure the company vehicle is kept clean, well-maintained, and serviced on schedule.</p></li><li><p>Report any vehicle defects, accidents, or traffic violations immediately.</p></li><li><p>Plan efficient delivery routes to optimize time and fuel consumption.</p></li><li><p>Maintain accurate records of deliveries, collections, fuel, and mileage.</p></li><li><p>Provide courteous and professional service to customers at all times.</p></li><li><p>Support warehouse and office operations during periods with fewer deliveries.</p></li></ul><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience delivering office equipment, electronics, or technical products.</p></li><li><p>Basic knowledge of warehouse operations and inventory handling.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><u><span>An Exhilarating Opportunity</span></u></b><br></p><br><p><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span><br></p><br><p><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span><br></p><br><p><b><u><span>The Candidate</span></u></b><br></p><br><p><span>A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</span><br></p><br><p><span>Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our </span><span>Food and Beverage Team as a Food Runner </span><span>will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</span><br></p><br><p><b><u><span>Compensation<br> </span></u></b></p><br><ul><li><span><span>A fixed monthly salary of <b>AED 1,200</b> offered as part of this exciting career opportunity.</span><br></span></li></ul><p><b><u><span>What We’re Looking For</span></u></b><br></p><br><ul><li><span><span>Previous experience of 1-2 years in a Luxury Hotel environment as a Food Runner is a plus.</span><br></span></li><li><span><span>Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.</span><br></span></li><li><span><span>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</span><br></span></li><li><span><span>A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.</span><br></span></li><li><span><span>An elevated and energetic Conversationalist, engaging Guests with lively discussions.</span><br></span></li><li><span><span>A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.</span><br></span></li><li><span><span>Excellent communication and interpersonal skills, </span><span>leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.</span><br></span></li><li><span><span>Finds creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.</span><br></span></li><li><span><span>Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.</span><br></span></li><li><span><span>‘FIVE-Styled’ Visionary thinking by </span><span>finding creative solutions, while taking Ownership for all duties and tasks assigned.</span><br></span></li><li><span><span>Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).</span><br></span></li><li><span><span>A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.</span><br></span></li></ul><p><b><u><span>Key Responsibilities</span></u></b><br></p><br><ul><li><span><span>Greets Guests upon Arrival with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is sensational.</span><br></span></li><li><span><span>Proactively acknowledges and Remembers Guest Preferences, maintaining meticulous Guest History records to curate unparalleled, ‘FIVE-Styled’ Service.</span><br></span></li><li><span><span>Takes and delivers Food and Beverage Orders accurately and efficiently, ensuring special Dietary Requirements and Preferences are considered.</span><br></span></li><li><span><span>Presents menus and makes knowledgeable Recommendations based on the Guests’ Preferences and the availability of ingredients.</span><br></span></li><li><span><span>Demonstrates an Unwavering Commitment to upholding FIVE's First-in-Class Standards, providing personalised Service to Guests at all times.</span><br></span></li><li><span><span>Ensures a Seamless Dining Experience for Guests, Anticipating their Needs, and Fulfilling Special Requests.</span><br></span></li><li><span><span>Exhibits an exceptional understanding of FIVE's diverse destinations, concepts, menus, events, and bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every touchpoint.</span><br></span></li><li><span><span>Assumes Ownership of Guest Concerns and Requests, displaying top-notch Responsiveness to Exceeding Expectations, whilst escalating relevant concerns to the Head of Department.</span><br></span></li><li><span><span>Efficiently Processes Billing and Payments while adhering to FIVE’s industry-leading Control Procedures.</span><br></span></li><li><span><span>Contributes to a Luxurious Dining Experience by working Collaboratively with the Food and Beverage Team to maximise Guest Satisfaction, ensuring next-level Service.</span><br></span></li><li><span><span>Assists in the lavish Table Setup and helps maintain the Dining Destination’s overall Cleanliness and Atmosphere.</span><br></span></li><li><span><span>Exemplifies the Highest Standards of Hygiene and Safety, including adhering to proper handling of utensils, equipment, and best-in-class Cleaning Procedures.</span><br></span></li><li><span><span>Utilises remarkable Sales Techniques to upsell and promote bespoke Services, lavish Concepts, and exclusive Special Promotions to Elevate the Guest Experience and foster Revenue Growth.</span><br></span></li><li><span><span>Plays a Pivotal Role in the preparation, setup, and breakdown of breath-taking Events, Parties, and exclusive Extravaganzas.</span><br></span></li><li><span><span>Embodies a Visionary Mindset that continuously Disrupts and Breaks Boundaries.</span><br></span></li><li><span><span>Attends regular Team Meetings and ongoing bespoke Training Sessions to improve Product Knowledge and Service Skills.</span><br></span></li><li><span><span>Becomes an invaluable member of the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’s delicious Culinary Masterpieces, Creative Concoctions and Insta-Famous Tunes.</span><br></span></li><li><span><span>Contributes to the signature behind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’s award-winning initiatives.</span><br></span><br></li></ul><p><b><u><span>The Team</span></u></b><br></p><br><p><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. </span><span>As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. </span><span>If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime </span><span>– then Look No Further and Unleash your Next-Level Potential.</span><br></p><br><p><b><u><span>Sustainable Indulgence at FIVE</span></u></b><br></p><br><p><span>FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, withFIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</span><br></p><br><p><b><u><span>An Equal Opportunity Employer</span></u></b><br></p><br><p><span>The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. </span><br></p><br><p><b><u><span>About FIVE Hotels and Resorts</span></u></b><br></p><br><p><span>FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</span><br></p><br><p><span>Find out more here: fivehotelsandresorts.com</span><br></p><br><br> </div>

Debt Collection Officer – Job Description<br>Manage and follow up on overdue customer accounts through phone calls, emails, and other communication channels.<br>Contact customers to discuss outstanding balances and negotiate suitable payment arrangements.<br>Monitor assigned accounts and ensure timely collection of outstanding payments.<br>Analyze customer accounts, payment history, and financial circumstances to determine appropriate collection strategies.<br>Handle customer queries, disputes, and complaints professionally while maintaining good customer relationships.<br>Negotiate settlements, payment plans, and restructuring options within company policies.<br>Maintain accurate records of all customer interactions, commitments, payments, and follow-up actions.<br>Coordinate with internal departments such as Credit, Finance, Legal, and Customer Service regarding collection cases.<br>Escalate high-risk, non-responsive, or disputed accounts for further action when required.<br>Follow company policies, regulatory requirements, and ethical collection practices.<br>Prepare daily/weekly collection reports and monitor individual and team collection targets.<br>Achieve assigned collection targets and reduce delinquency and outstanding receivables.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><ul><li><p>Deliver packages and documents to customers in a timely and professional manner.</p></li><li><p>Ensure proper handling and safety of items during transit.</p></li><li><p>Communicate effectively with dispatch and customers.</p></li><li><p>Maintain delivery records and update tracking systems.</p></li><li><p>Follow traffic rules and safety regulations at all times.</p></li></ul><p><strong>Requirements:</strong></p><ul><li><p>Proven experience as a bike courier or in a similar delivery role.</p></li><li><p>Valid UAE ID and bike license.</p></li><li><p>Good physical condition and ability to ride for extended periods.</p></li><li><p>Familiarity with local routes and navigation apps.</p></li><li><p>Strong communication and time management skills.</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Competitive salary and performance incentives.</p></li><li><p>Uniform and mobile phone allowance.</p></li><li><p>Supportive team and work environment.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Basic smartphone literacy, including familiarity with GPS and delivery apps, enabling efficient task management.</li><li>Proficiency in English is essential for communication, ensuring smooth interactions with clients and colleagues.</li><li>Minimum 1 year of experience in a fast-paced environment, demonstrating the ability to handle pressure.</li><li>Prior experience in a delivery or customer service role is advantageous, highlighting relevant skills.</li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Navigate through urban environments efficiently, utilizing GPS and local knowledge to ensure timely deliveries.</li><li>Handle customer interactions with professionalism, addressing any concerns or questions during the delivery process.</li><li>Ensure the safe transport of goods by securing packages properly on the bike to prevent damage.</li><li>Maintain the bike in optimal condition through regular checks and basic maintenance to avoid breakdowns.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent, showcasing basic literacy and numeracy skills.</li><li>Previous experience in a delivery or logistics role is highly preferred, demonstrating familiarity with the job.</li><li>Valid motorcycle license and a clean driving record to ensure compliance with legal requirements.</li><li>Proficiency in using mobile applications for navigation and delivery management is essential.</li></ul><p></p></section>

As a Collection Executive, you will play a crucial role in our company's financial operations. Your primary responsibility will be to ensure timely and accurate collection of payments from our clients. You will be working closely with our sales and finance teams to maintain a healthy cash flow and manage outstanding debts. This role requires excellent communication and negotiation skills, as well as a strong understanding of the real estate industry and its payment processes.

<ul><li><p>Deliver customer orders safely and on time.</p></li><li><p>Follow assigned delivery routes efficiently.</p></li><li><p>Maintain professional behavior while representing the company.</p></li><li><p>Comply with UAE traffic laws and company safety standards.</p></li><li><p>Keep the company-provided motorcycle and equipment in good condition.</p></li><li><p>Ensure excellent customer service during every delivery.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Valid Motorcycle Driving License.</p></li><li><p>Age between <strong>22 and 42 years</strong>.</p></li><li><p>Physically fit for delivery operations.</p></li><li><p>Good communication and customer service skills.</p></li><li><p>Ability to work in a fast-paced environment.</p></li><li><p>Willing to work 11-hour shifts, 6 days per week.</p></li></ul><p><strong>UAE Visa Eligibility Requirements</strong></p><p>Candidates must:</p><ul><li><p>Be eligible to obtain a UAE Employment Visa.</p></li><li><p>Meet the company's age requirement (22–42 years).</p></li><li><p>Hold a valid motorcycle driving license.</p></li><li><p>Successfully complete the required medical examination and documentation for UAE visa processing</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Us<p>Tamara is the leading fintech platform in UAE and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA and UAE, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.</p><br><p>&amp;nbsp;</p><br>Your Role.<p>The Collections Operations Lead – UAE Portfolio is responsible for end-to-end ownership of collections performance across assigned UAE portfolios. This role manages the external collection agencies reports and escalation, ensuring optimal recovery outcomes while maintaining regulatory compliance.<br></p><br><p>The position holds full accountability for strategy execution, performance monitoring, quality control, and escalation management. This role owns overall delivery, productivity, and continuous improvement, working closely with cross-functional teams including Credit Risk, Policy, and Product to support data-driven decision-making and scalable collections operations.</p><br>Your responsibilities:<ul><li>Act as the primary point of contact for external UAE collection agencies for operational coordination, reporting, and communication governance.</li><li>Manage the end-to-end performance of collection agencies by monitoring recovery, operational, and compliance KPIs.</li><li>Ensure timely and accurate submission of agency reports covering customer calls, SMS, emails, and all other collection activities.</li><li>Validate, reconcile, and maintain the accuracy and completeness of agency-submitted data while ensuring adherence to reporting standards and SLAs.</li><li>Proactively resolve reporting discrepancies, data gaps, and delayed submissions with collection agencies.</li><li>Conduct regular audits of collection activities and call recordings to ensure compliance with CBUAE regulations, internal policies, and approved customer treatment standards.</li><li>Evaluate agency quality and compliance performance through structured call audits, communication reviews, and performance assessments.</li><li>Provide actionable feedback, coaching recommendations, and corrective action plans to improve agency performance and compliance.</li><li>Prepare and distribute periodic operational, compliance, and performance reports to internal stakeholders and leadership.</li><li>Support vendor governance initiatives, including agency onboarding, periodic business reviews, SLA monitoring, and continuous performance improvement.</li><li>Partner with internal teams, including Operations, Product, Risk, Legal, and Compliance, to resolve operational issues and enhance collection processes.</li></ul><p>&amp;nbsp;</p><br>Your expertise:<ul><li>Bachelor’s degree / Graduate qualification in Finance, Economics, Engineering, Business Administration, or a related field.</li><li>2–3 years of experience in collections, operations, risk management; experience managing teams or agencies is an advantage.</li><li>Experience of working in collection agencies or a Fintech in similar geographies (UAE / GCC / MENA) is preferred.</li><li>Strong analytical and problem-solving skills with hands-on proficiency in Excel.</li><li>Ability to quickly learn and adapt to new processes, systems, and regulatory requirements.</li><li>Excellent written and verbal communication skills in Arabic and English.</li></ul> </div>

Looking to build your finance career in a company that values growth, collaboration, and customer relationships? Join Hilti's Credit & Collection team and help drive business success while developing your expertise!<br><br>As a Credit & Collection Specialist, you will help drive healthy cash flow by ensuring customer accounts are accurately managed, reconciled, and collected on time. Reporting to the Credit & Collection Manager, you will collaborate closely with customers, Sales, and Finance teams to support effective credit management while maintaining strong customer relationships and adhering to company guidelines.<br><br>What You'll Do<br><br>What You’ll Do<br><br>In this role, you will partner with customers, sales, and internal stakeholders to support effective credit and collection activities while maintaining strong customer relationships. You will play an important part in ensuring timely payments, reducing commercial risk, and supporting the overall financial performance of the business.<br><br>You Will<br><br>Manage customer account reconciliations and respond to customer inquiries related to invoices and outstanding balances Review and assess customer credit applications, including the evaluation of financial information and credit eligibility Support the implementation of credit and collection policies that balance customer service with timely payment collection Work closely with Sales, Finance, and other stakeholders to monitor and manage customer credit exposure Engage with customers and internal teams to negotiate credit and payment terms when required Provide visibility on receivables and account status through timely and clear communication with relevant stakeholders Support payment plan discussions to help minimize bad debt and improve collection outcomes Monitor payment trends and identify potential risks, escalating concerns and recommending appropriate actions when needed Contribute to process improvement initiatives aimed at enhancing collection processes and operational efficiency Ensure compliance with internal controls, policies, and risk management guidelines Handle challenging situations professionally and positively influence customers and stakeholders to achieve mutually beneficial outcomes<br><br>What You’ll Bring<br><br>A Bachelor's degree in Finance, Accounting, Business Administration, or a related field Min 3 years of professional experience in Accounts Receivable, Credit & Collections, or a similar finance role Experience evaluating financial information and an understanding of credit practices, procedures, and risk analysis Strong proficiency in Microsoft Excel and hands-on experience with SAP is a must Excellent written and verbal communication skills in English Strong attention to detail and the ability to follow through on tasks and commitments A collaborative approach and the ability to work effectively in a cross-functional environment A proactive mindset with a willingness to improve processes and adapt to change<br><br>What’s In It for You<br><br>At Hilti, you'll be part of a high-performing team where your contributions are valued and your development is a priority.<br><br>Competitive salary and industry-leading bonus structure Opportunities to grow within Credit & Collections, Accounting, and broader Finance functions Exposure to cross-functional collaboration with Sales, Finance, and customers, building valuable business and financial expertise Opportunities to contribute to process improvement initiatives and support operational excellence Access to learning and development opportunities that support your professional growth and long-term career aspirations A strong emphasis on work-life balance and well-being, ensuring you have the space to thrive both personally and professionally The opportunity to build your career with a global organization operating in more than 120 countries A collaborative and inclusive culture where performance, development, and teamwork are recognized and rewarded<br><br>Why Hilti<br><br>Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.<br><br>Commitment to Inclusion<br><br>At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Position Title: Senior Executive - Finance Location: Dubai (UAE)<br>Job Requirements:Minimum Qualifications: Bachelor’s Degree in Accounting or Commerce. Minimum Experience: 2 – 4 years’ experience in Accountancy / Finance Key Accountabilities:Collections and Accounts Receivable Operations Oversee and manage the day-to-day collections activities for overdue accounts. Contact clients via phone, email, or other communication channels to follow up on overdue invoices Ensure all overdue accounts are followed up promptly and professionally in line with company policy. Monitor and review aged receivables to ensure timely action is taken on overdue accounts. Maintain accurate records of all client communications regarding overdue payments. Review and reconcile customer accounts to ensure all payments are correctly applied. Regularly interact with internal business stakeholders (e.g., sales, operations, customer service) to discuss collection issues, pending payments, and customer-related concerns. Ensure alignment between departments to improve payment collection processes. Client Relationship Build and maintain positive relationships with clients to facilitate smooth communication around payments. Address client inquiries, disputes, or concerns about billing or payment terms in a professional manner. Act as a liaison between clients and internal teams (e.g., sales, customer service) to resolve payment-related issues. Recording Payment Receipts Accurately record customer payments into the accounting system, ensuring all amounts received are reflected in the correct accounts. Process partial payments, ensuring accounts are adjusted accordingly. Apply discounts, credits, or adjustments as per agreed terms and policies. Collaborate with the collections team to monitor the progress of overdue payments and ensure entries are updated as payments are received or arrangements are made Reconciliation Regularly reconcile customer ledgers to ensure that all payments, credits, and adjustments are properly recorded and accounted for. Identify discrepancies between the customer’s payments and the company’s records, and work to resolve any issues. Investigate and resolve any inconsistencies in the customer accounts, including unresolved payments, unapplied credits, or billing errors. Documentation Maintain proper documentation for all accounts receivable transactions as per Company’s standard operating procedures. Assist in the filing and organization of financial records. Compliance Ensure compliance with company policies, credit terms, and relevant accounting regulations. Assist with audits and reporting as required.<br>Competencies (Knowledge, Skills & Abilities):Hands on TDS/26AS reconciliation Good Communication Skills. English is a must. Proficiency in using accounting software, Microsoft Office applications particularly Excel and Google Spreadsheets. Proactively questions current practices, ability to identify root cause and corrective actions and drive improvements. Strong and Financial acumen and good problem solving and analytical skills are a must. Basic understanding of accounting principles. Strong attention to detail and accuracy.

Collection Officer – Debt Recovery & Customer Relations ???? Location: Abu Dhabi, UAE (On-site) ???? Employment Type: Full-Time Join SPEED DEBTS COLLECTION (SDC) We are looking for target-driven, customer-focused Collection Officers to join our growing team. Freshers and experienced candidates are welcome. Training will be provided to suitable candidates. Key Responsibilities Contact customers through telephone, email, Whats App, and approved channels regarding outstanding accounts. Negotiate payment arrangements professionally while ensuring UAE law and company compliance. Follow up on overdue accounts and achieve collection targets. Maintain accurate records and prepare collection reports. Handle customer queries professionally while maintaining confidentiality. Coordinate with clients, internal teams, and legal departments for effective case management. Requirements Strong communication, negotiation, and interpersonal skills. Ability to work under pressure and achieve targets. Good analytical and problem-solving skills. Proficiency in MS Office (Word, Excel, Outlook). Knowledge of UAE debt collection practices is an advantage. Experience Fresh graduates/Freshers interested in building a career in collections and customer service are encouraged to apply. Experienced candidates from debt recovery, banking, finance, credit control, BPO, or customer service backgrounds are preferred. UAE collections or banking experience will be an added advantage. Language Requirements (Mandatory)✅ Fluency in English is mandatory. ⭐ Arabic-speaking candidates are highly preferred. ⭐ Additional languages such as Hindi, Urdu, Malayalam, Tamil, or Bengali will be an advantage. Benefits Attractive performance-based commission with excellent earning potential. Professional training and continuous learning. Career growth opportunities based on performance. Annual leave and benefits as per UAE Labour Law. Professional and supportive work environment.???? Work Location: Abu Dhabi, UAE ???? Contact: +971 50 333 6309/0501176797 ???? Email: info@sdc-uae.aeJoin SPEED DEBTS COLLECTION (SDC) and build your career in professional debt recovery and customer relations.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Proactively manage a portfolio of overdue accounts, employing tailored collection strategies to minimize delinquency and maximize recovery.</li><li>Conduct thorough investigations into customer financial situations, identifying root causes of non-payment and negotiating sustainable repayment plans.</li><li>Maintain meticulous records of all collection activities, communications, and agreements in the CRM system, ensuring data integrity and audit readiness.</li><li>Liaise effectively with internal departments such as Sales and Customer Service to resolve account disputes and prevent future collection issues.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possession of a Bachelor's degree in Finance, Accounting, Business Administration, or a related field.</li><li>A minimum of 3-5 years of proven experience in credit collections, preferably within the [Specify Industry, e.g., Financial Services, SaaS, Retail] sector.</li><li>Demonstrated proficiency in using collection software and CRM systems (e.g., Salesforce, SAP, specialized collections platforms).</li><li>Strong understanding of credit policies, collection laws (e.g., FDCPA), and best practices in debt recovery.</li></ul><p></p></section>

<h3 data-start="2119" data-end="2148">Qualifications</h3><p data-start="2150" data-end="2175"><strong data-start="2150" data-end="2175">Basic Qualifications:</strong></p><ul data-start="2177" data-end="2770"><li data-start="2177" data-end="2257"><p data-start="2179" data-end="2257">Be a UAE National (Emirati)</p></li><li data-start="2177" data-end="2257"><p data-start="2179" data-end="2257">Bachelor’s degree in <strong data-start="2200" data-end="2254">Finance, Accounting, Economics, or a related field</strong>.</p></li><li data-start="2258" data-end="2384"><p data-start="2260" data-end="2384"><strong data-start="2260" data-end="2318">Minimum 7 years of experience in Finance or Accounting</strong>, including experience in collections or receivables management.</p></li><li data-start="2385" data-end="2486"><p data-start="2387" data-end="2486">Strong understanding of <strong data-start="2411" data-end="2483">credit management, collections processes, and financial risk control</strong>.</p></li><li data-start="2487" data-end="2555"><p data-start="2489" data-end="2555">Knowledge of <strong data-start="2502" data-end="2552">UAE financial regulations and credit practices</strong>.</p></li><li data-start="2556" data-end="2638"><p data-start="2558" data-end="2638">Excellent <strong data-start="2568" data-end="2635">negotiation, problem-solving, and stakeholder management skills</strong>.</p></li><li data-start="2639" data-end="2722"><p data-start="2641" data-end="2722">Proficiency in <strong data-start="2656" data-end="2719">MS Office and financial/ERP systems (such as SAP or Oracle)</strong>.</p></li><li data-start="2723" data-end="2770"><p data-start="2725" data-end="2770">Strong analytical and reporting capabilities.</p></li></ul>

<p>The Product Delivery Specialist is responsible for the successful implementation and delivery of ADGT’s products and solutions to clients, ensuring timely, accurate, and compliant execution across the product lifecycle. This role acts as a key link between Product, Engineering, and clients, coordinating delivery activities, supporting issue resolution, and ensuring that solutions are deployed and adopted effectively in client environments. • Lead product compliance across software and hardware, ensuring alignment with regulatory and gaming requirements • Manage regulatory submissions and certifications, including coordination with gaming labs and tracking approvals • Partner with Product and Engineering to integrate compliance requirements throughout the product lifecycle • Oversee release readiness, ensuring all compliance and quality standards are met prior to deployment • Drive process improvements and reporting to enhance efficiency, visibility, and scalability of product compliance operations</p><p>• 5+ years of experience in product compliance, regulatory, certification, or related roles within a technology or regulated industry • Experience with gaming, payments, or highly regulated environments (preferred) • Understanding of software development lifecycle (SDLC) and product release processes • Strong understanding of regulatory frameworks, certification processes, or compliance requirements • Proven ability to work cross-functionally with Product, Engineering, and business teams • Excellent communication and stakeholder management skills • Strong problem-solving and organizational abilities with attention to detail</p>